4 Aquillia Alowonle - 6 months ago
I enjoyed my stay at Valentina Suites. I will give an honest overview
Cleanliness: 10- the place was spotless, and the staff came to clean everyday.
Comfortability: 7- The place was nice and clean, but it was bare. I would have liked some picture or paint on the wall or something. Also, there are no cabinets or storage in the bathroom. The dishes are sparse, and they just needed a few more things like wine openers, pot holders, storage containers, plastic bags. There are no chairs with backs. There were only stools. I stayed there for a month, and I worked, so I had to buy my own plastic chair. Lastly, the pots and pans were not the best quality, and they burned whenever I cooked with them.
Customer Service: 10 - They respond SUPER quickly to emails, and they are always polite. My dog scratched up the door and wall, and they were easy about it. I did pay for the damage.
Location: 10 I really liked where the suite is located. It was a simple walk/bike/taxi ride to the beach. The taxi passes right on the main road, and it is only 30 pesos(a little more than a dollar). It's 5 min on bike/ 15mins on foot, and 3 minutes in a car. There are tons of places to eat on the main road: Benito Juarez as well.
Price: 8 Honesty, it was one of the cheaper places I found by the beach, but it was expensive for Mexico. I have lived and traveled all around Central America, and to pay almost$ 1500 to stay for a month is outrageous. I did look at real estate in Playa del Carmen, and it is not cheap, so I do believe the price was fair for the area.
Conclusion: I would recommend this place because it was “affordable” , it was well located, and it was super clean. I also loved the roof area, and the travelers who stayed there were super nice as well. I wanted to give a 4.8 star, but google doesn't have that option.