Sandos Caracol Aqua Park

5 Millie Evidente - 3 months ago

Diego, Viviana, Carlitos, great service and conversation. The kids played here all day long and didn’t want to leave. The ice cream is delicious!

3 Lucy M - 6 months ago

I was thinking to stay here as it looks to have very beautiful grounds however after reading the reviews, almost all of them have had something bad to say about the food, one video on youtube was a woman saying food has been seen floating in the pool ???? and one review cockroaches in the room!!
It is a shame as I was set on staying here but think I will take my money elsewhere until this place improves then I maybe will give it a chance and come in December instead.

5 Alex Sewall - 4 months ago

Select club was the best get a drink from Victor! Enjoy it on the beach!

5 Ольга Петренко - 4 months ago

Amazing waterpark for all ages, friendly stuff, clean and safe facilities

5 Glenda Contreras - 11 months ago

Great water park! It’s my kids fav spot to be. Yamilet gave us great customer service! She was very professional u0026 super kind!!

3 Kevin Aebig - 4 years ago

The slides are divided into 3 areas. Each is fenced off from the others. Having 2 kids that are allowed to only go to different sets of slides makes it a lot more difficult for parents. If you think that you can work around it by going down the adult slides with your small kids, too bad.
Also they closed the poolside bar in the water park and don't allow alcoholic beverages inside. Kind of a bummer bit overall its a family friendly resort and my kids had a blast.

5 stolengarments - a year ago

We had a great experience and concierge Jair Valenzuela was great he helped us with booking our excursions. We recommend you go to him for help.