2 Mary A'TEF - 4 years ago
The house keepers are very sweet! The price is OK, but let me tell you, if you like bed Bugs.... This is the hotel for you! We had to be moved 3 times from room to room. The first night the rooms smelled like damp stinky old clothes, (great for allergies) there turned out to be a water leak! The next night I was bitten by lots of bed bugs and finally we we're put in
a room that was OK. The manager didn't even ask if I was OK all she did was send the housekeeper with an ointment and brushed it off. My husband finally contacted the owner and complained. And guess who showed up at our door right away... Yup the manager... All of the sudden days later she was worried about our stay.
We saw the owners and their son in nice cars and dressed all nice, mean while the customers are being eating alive by bed bugs! In Juarez the hotel is known as the Bug Hotel.. I wish we would have known!