Royal Sands - Resort & SPA

5 S L - 4 weeks ago

I travel to Cancun at least 8 times per year and have stayed at different high end all inclusive resorts and I have to say, The Royal Sands is on my top 2 favorite list. It’s super clean, has excellent service, and food/drinks are incomparable to other all inclusive resorts. The best part is the fast and very friendly food service on the beach! You can relax beachfront with food u0026 drinks without having to lift a finger! Our family of 25 enjoy Thanksgiving week there and it’s always an amazing experience. Truly a vacation gem! 1,000% recommend!

5 Josh Caldwell - 6 months ago

Such an amazing place. Staff is beyond friendly, food was amazing, drinks were great too! All around an amazing experience. We got married down here and Fernanda did such an amazing job organizing everything. Looks so pretty for my bride and I. The food we had on the beach was delicious too! Our waiter Diego was right there ready to serve us throughout the entire dinner. All around the best experience we could have ever asked for! Not to mention while we were at our ceremony, they came up and left this amazing heart rose pedal design on our bed. Again, they go over and beyond expectations.

5 DEZ DALJIT MAHAL - 5 months ago

Definitely would recommend this place.
I normally don’t leave a review unless I am ???? completely wowed. Special attention to cleanliness, friendly staff, organized, fun, safe and excellent food. Once we told them about a special diet they ordered in special ingredients as a part of the all inclusive. Security and life guards on the beach ???? kids club was great, many food options. The spa experience was amazing with special promotions. Special Hot tub, steam room and Sauna in Spa.

4 Kassandra Schiedt - a week ago

Just spent Labor Day weekend there. Rooms were great- we got two of the two bedroom suites. Very clean and nice. All the restaurants were reservation only- upsetting because we asked if we had to make reservations and they said no… so we were only able to eat at the buffet restaurant (all inclusive package). Another down side was there was no music in the main pool. They said it wasn’t working… yet on our last day they were playing music.

Overall it was good- have been to better places- it could be worse but it was cool for what we needed.

4 Dan Rupp - 2 weeks ago

I do recommend staying here. The staff is great. Helpful courteous bilingual. And the shops restaurants bar and market are reasonably priced. No gouging. Suggestions for improvement.... the concierge personnel were great but we didn't know we were supposed to have one assigned to us until 5 days into our stay. We lost out on some significant discounts figuring things out for ourselves. And, the poolside seating is an issue. Guests will stake out lounges early and claim it all day. There is supposed to be a process by which this shouldn't happen but it's not working. In a 9 day stay we were able to find poolside seating only twice. Still...it was a good stay. And if you can stay up late you have a good chance a turtle will dig a hole and lay eggs right in front of you on the beach.

5 Brett Hueckman - 5 months ago

The people at the resort were all very nice and kind. The resort it’s self is very nice and well kept. Mario at the La veranda is an excellent server. Luiz and Pedro (who worked at the pool areas) are the best bar tenders you could ask for. Will hopefully make a trip back to this resort again.

Only one small complaint…..the beds could be a little softer.

5 Patricia Solorio - a week ago

Beautiful place. roomy and peaceful, very clean, service is great! The beach is beautiful, the buffet restaurant, Veranda, has delicious options at all times. If you're staying close to the main lobby give yourself time to get to your room because the elevator is slow/ busy.