Paradisus La Perla - Adults only - All inclusive

5 Devin Fossen - 2 months ago

This was my first trip to Mexico for my cousin's wedding/vacation this past Memorial Day. It was INCREDIBLE. The food was spectacular, the employees were extremely polite, personable and were approachable. It really made the entirety of the experience that much better. The rooms and views are picturesque. Nightlife was fun and the pool was always the spot to be during the day, met some new people both from US and abroad. I am definitely going to return to this resort again. My only advice to others, dinner is by reservation only, give yourself 24 hours lead time to book or else you'll be stuck with 8/9PM or later times.

5 Latasha Simmons - a month ago

While vacationing here at Paradisus Playa del Carmen celebrating my brothers wedding we decided to make reservations at Bana Fusion restaurant. Marco was our server and took excellent care of us. He explained the menu items to us and offered a suggestion of the shared variety platter that was delicious among the 4 of us. The food was served hot, fresh and colorful. Marco was pleasant and very welcoming. I tried the curry chicken menu item as my main course and it was very tasty with a hint of spice and flavor. I wish I had tried this restaurant earlier my stay or I would have made a reservation for an additional night. Food and service was excellent.

5 Cody Carroll - 2 months ago

From the moment we arrived to even after we made it home - our trip was absolutely incredible! This was my first time visiting Mexico and going to an all-inclusive resort, and I could not recommend this resort and the staff more. Efrain took care of us throughout our entire stay making sure our restaurant reservations were booked and we felt ready to take on each day. Could not have asked for anyone better!!!

We met Alfredo, William, and Mario throughout our stay at restaurants, bars, and poolside service and they were all delightful to talk to and they took care of anything we needed.

Lastly, Hectar was there for us for all of the logistics and greeted us upon arrival and sent us off as well. We were able to schedule activities to participate in and loved it!

Overall, an incredible place to vacation and if you have the chance 110% book and go! :)

4 HaiDera Hollins - 3 weeks ago

I thoroughly enjoyed my stay. We were greeted with cool towels and a friendly staff. We stayed on the Adults-only side and was never bothered by any families with small children. The bad thing about certain restaurants is that they're located on the family side, so if you want variety then families you will see.

The staff (most of them) did not speak English very well. This made it difficult to understand simple words so I had to download Google Translate and that helped a lot!

The room was extremely nice and comfortable. We booked the junior suite but was upgraded because our room was not ready upon arrival. One thing that was annoying is that staff kept coming by to clean. It was bad because we wanted to sleep in while on vacation and they came super early in the morning and what seemed like every other hour. I finally decided to put the DO NOT DISTURB sign out. I enjoyed their enthusiasm, but we needed sleep hahaha!!

So much great food and entertainment. I just wish we didn't have to pay extra for things like a cabana at the pool, we were all inclusive. We were approached many times about time shares or exploring their other properties. Not something we wanted to deal with while vacating, but overall we would stay there again!

5 Yasser Ghamlouch - 2 months ago

We went here after 2 years of not taking a vacation and our trip turned out perfect and we came back engaged (that was the plan ;))!

Pros: The hotel was clean and well taken care of, the dining options were numerous and the entertainment was great, but what really made this place memorable and made our trip successful was hands down the staff, from the people at the front to the waiters to the entertainment team, to the people who cleaned our room, they were all attentive, kind, helpful, fun and welcoming and just to mention a few people that made a big difference in our trip: Hector and Angelo from the entertainment team, Carlos at the front, Luis, Fatima and Ricardo with the food and drink service they were all amazing.

Cons: there were certain things that were at extra charge that caught us off guard for an all inclusive, but still overall the all inclusive was more than enough. The beach at the time we went (end of June) was not the greatest but we do understand this isn't necessarily the fault of the hotel, they tried removing the seaweed but there was just too much of it and made the water look brown, nonetheless we still enjoyed paddle-boarding, canoeing and swimming as when you get a bit away from the shore the water was pretty nice.

Overall the hotel and trip was much more positive than negative and we built unforgettable memories and met friends for life, hands down would go again.

5 Aldona Matok - 2 months ago

The hotel is gorgeous! we were given room 1383 with a partial ocean view and jacuzzi on the balcony! We were delighted! The food at the Hadar buffet is amazing! The extremely helpful Ismael and Gresli made our breakfasts and lunches more pleasant. Dinners in restaurants kept the level as well. Wonderful holidays! We will definitely come back here!

5 M Daley (Phlyyluvsong) - 2 months ago

As Reserve guests we had access to everything and everyone was so welcoming and helpful. We loved breakfast at Hadar, which is the same place they held the most beautiful wedding. The transformation was unbelievable! The staff at Hadar became like friends, we especially LOVED Antonio Morales, he made us feel right at home. We can't wait to come back next year.

P.S Our concierge, Orlando Espinosa was the best! He's so sweet, he kept leaving nice surprises in our room. I wanted to take him home with us.