Hotel Morgana

5 Mish W - 3 months ago

I will definitely stay at this hotel if I go back to Playa del Carmen. The night we arrived there was an electricity outage and this hotel has a backup generator so it wasn't affected. The rooms are cute, some with jazzuci in the room, the staff are super friendly, it is not in the town town so it is noisy but quite close to town (walkable distance).

5 Katy Rowden - 2 months ago

Very close to the beach u0026 5th Ave. Very clean, air stays very cold, very cozy large rooms. Michael was AMAZING! Kept the pool open for us, helped us book transportation u0026 helped us find food! 10/10

5 Vilde A. Hansen - 9 months ago

My stay at Hotel Morgana was amazing! Caesar and the rest of the team provides excellent service! They helped and gave us tips about everything from restaurants to street parking!
The hotel is very well maintained and a bit off the main tourist street (while still right around the corner), so it’s nice u0026 quiet at night! There is no breakfast, but there are LOADS of good places within 5 min walking. However, there is a coffee machine on the 5th floor and in the morning there are also some cakes / breads available.
- The room was simply amazing! I had a room with a tiny balcony. The room was large, exceptionally clean and the bed u0026 pillows were VERY comfortable! There is a safe, a large closet u0026 a Nespresso machine with cups in the room.
- The bathroom is fairly big, with a separated toilet u0026 shower. It has a rain shower which I loved!
- The pool is small, but very nice for some chill time in the morning / late afternoon. It only has sun in the morning, but was good for waiting for others to wake up????
I was supposed to stay 4 nights, but ended up extending with 1 night because I loved it there!

3 Art Vandaley - 8 months ago

This is definitely not the 4 star hotel it was advertised as. My room is small with no window to the outside. Rooftop pool is tiny with almost no sun exposure. Rooms are clean and modern but you'll probably get more for your pesos elsewhere.

5 Liz M - a year ago

This very chic, contemporary, modern hotel was a great place to stay! Located walking distance to Quinta Ave (5th street) and to the public beach. My stay was great, the room had a modern IKEA look, and cozy. It was just me and my husband vacationing for a week. One problem, the bed was not comfortable as it felt very worn, It needs to be replaced. I still give it 5 stars, because the atmosphere, the service, and the luxury of being so close to everything. I totally recommend this place! The staff was very friendly, they made me feel like family. There was a bar and a pool, which I didn’t use, but the looks of it, seemed very highly spirited with fun, maybe next time I will use this amenity.

2 Sascha Mehlhase - 9 months ago

It is overpriced for what it is: a basic hotel with little to no common space, service with tiny rooms. The bar on the 4th floor was never open during the busiest week of the year. The rooms are very small with queen beds only. The interior rooms have no windows. You can hear people in the other rooms talking and using the bathroom. The advertised terrace is unusable because it is covered by a room above it and never gets any sun. The AC has only two options on (aka fridge) or off. The water pressure is super low and one day the water was shut off totally.

3 Ruveyda Ulusal - 11 months ago

We have stayed in an interior room. It is a very small room but the first impression of the room is very chic and elegant. Everything is well cleaned.

There is no windows for the interior rooms. Since there was no windows it was quite unaired. We had to run the AC whole day and night long which made the air super dry.

We stayed in the Morgana hotel for 5 nights and we never had internet. It’s been said that there is a problem with connection.

There is a small fridge and iron. There were no shampoo or conditioner until the last day. No hairdryer as well.

The receptionists are kind and especially señor Arturo suggested us very cool places.

The location is very great you can walk almost everywhere.

No breakfast. They said there is going to be a coffee break in the morning where they would serve coffee and some bakery. 5/2 days no coffee and bakery was not enough. There is a bakery across the street.

There is no parking. You can pay 100 pesos per day for parking nearby or you can use a coin operated street parking (10pm-10am free).

I suggest you to go to the free public beach called ‘playa 88’. They have free showers until 5pm. We have been in Tulum, Akumal and cancun beaches. But I still find playa 88 the best!