1 devon fox - 4 months ago
Picked up vehicle with a partial tank of fuel. It was documented prior to leaving and the agreement was to just return the vehicle with the same level of fuel. I returned the vehicle with MORE fuel than what it had when I picked it up. However because it was not 'topped off' to a full tank I was charged a fuel charge. I called the branch immediately and they reassured me it would be fixed. Never happened.