Hilton Garden Inn Monterrey Airport

3 Diego Rodriguez - 3 months ago

Good location if you have a quick layover, but don't expect much else. Polite staff but very limited amenities. Rooms are OK, clean inside but the place needs overall maintenance. The windows have never been washed from the outside, there is still construction residue. Restaurant, bar and sundry are overpriced. The restaurant menu is at least 2x the price of the online menu, so try to eat elsewhere if you can because the food isn't great either.

5 Flor Alba-King - a month ago

I've stayed at this hotel 2 times already and both times I have had a great experience. The rooms are clean, Gym was cleaned and it was a good size for what I needed. I felt secured and since it was walking distance from the airport it made it a no brainer to stay there. Also service at the restaurant and bar were amazing and food was great too!

1 Cindy Lopez - 3 months ago

We stayed in this hotel because it was the closes room to the airport. And we had a flight to caught the next morning. The room was very hot when we got there, I felt like the room temperature didn't change until the next morning almost time to leave. I woke up with bumps on my upper body, I was thinking it would be because of the weather. Turns out they were bed bug bites. I've called to the hotel and have not had any luck connecting with them. For almost $150 I would not recommend nor stay there again.

5 Rajesh G - 2 months ago

Great and awesome hotel which is so close to the Monterey airport. Its within walking distance to Terminal A. The hotel has a great restaurant with a bar. Staffs are super cool.

5 Bill Hutchins - 5 months ago

Friendly staff. Clean. Convenient. Comfortable beds, surprisingly quiet given its literally at the airport. Easy 3 min walk to terminal A. ...And if it matters..the check in staff is Fluent in English

1 Orsito - 3 months ago

I did not have the best experience at all during my short trip to Monterrey Hilton. I was trying to rest for at least a couple of hours; however, they were completely booked. The receptionist was friendly to some extent.

I had taken an Uber from the Airport to the hotel; the receptionist suggested checking out other hotels around the area. He means asking the driver who drives the hotel shuttle, which was coming back from the airport, bringing me back to the airport, and possibly to stop by another Hilton property for their availability.

The driver said that he was not coming back to the airport, and he was willing to bring me back for a good tip. I reduced it and decided to take an Uber back again. I thought it was unethical to drive a customer back, charging money at the company's expense. I am a diamond member of the HILTON properties and travel extensively, and I thought it was rude and reckless; he went back to the shuttle and started eating. He did not care, which shows some empathy toward a foreign person. I am planning to report to headquarters when I am back in the us.

5 Jeremy Coleman - 4 months ago

Monterrey isn't great by any means, but I'd say the airport area is the nicest I've seen so far. The Hilton is definitely the better of the 3 hotels I've stayed in while visiting Monterrey.