Starbucks

Av. Paseo de la Reforma 325, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico
Coffee shop Brunch restaurant Cafe Coffee store Coworking space Tea store
User Reviews

1 Angel zertuche - 5 months ago

Poor service with no customer service. We ask for ice latte coffee, something simple and they can’t get the order right, they fill my wife cup with creamer and tones of ice (no flavor of coffee, is this not a coffee house.??We specifically ask a little ice. They refused to make us another one , we got the manager involved. After the second time around the service got worse! Still had no flavor and was practically thrown to our face.

1 J Szy - 2 months ago

The good: Most of the staff speaks English which is helpful to business travelers such as myself, an accommodation that doesn’t need to be made as I am a guest in their country but very helpful nonetheless.

The bad: This store seems to choose its own hours. The first day I arrived I checked the hours outside so I’d know if it was available the next morning. The sign outside says Open 6:00am. I arrived at 6:15 and they were not open. My driver tells me they open at 6:30am so I tried that the next day and they were open. I arrive everyday at 6:30am for my routine but a week later I arrive at 6:30am and the doors are locked, and the barista hand signals to me 7:00am. Very frustrated, I finally look online and it says 7:00am, which is the next point, what coffee shop opens at 7:00? I have a pretty standard schedule and have never encountered closed coffee shops at 6:30am in other countries.

The service, while generally friendly is extremely slow. I’ve been in there alone and with one other guest and still takes 10-15 minutes for a cup of coffee. This has occurred in the middle of the day as well and is not a factor of opening. Also trying to be understanding, I assumed there were many online orders but after observation, that was not the case.

5 Carlos Castillo - a month ago

Very kind service I just came to buy a coffee and use the wifi

4 Mireille Matta - 3 months ago

I really like Starbucks black espresso coffee, but their paninis lack of taste. At this location the paninis are the worst, sorry. Restrooms are not clean enough.
Didn't like the service at this particular location.
Coffee's always good.

2 Miguel Correo - 3 months ago

Nice Service.
But Music too loud, hard for having a conversation, or doing work.
No security.

5 Mike Taveirne - 11 months ago

standard starbucks. good amount of power outlets available, so possible work location.

3 Isabella Dicaprio (Isabella) - 4 months ago

A bit messy. Coffee was ok.

Map Location
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