5 Hung Tran - a week ago
We were in and out to apply for the replacement of our stolen passports for just 3 hours, from 8-11am, then come back at 2pm to pick them up, right at the front gate. Their instruction was very clear and very easy for us to follow through, even though they were very busy with the long line. The staffs were efficient, smart and courteous. They made us feel like home. On the scale of 1 to 5 stars I must give them 10. We really saw our tax money at work!