Barceló México Reforma

5 Felipe Martinez - 3 weeks ago

Excellent service and location. I stayed for 7 days and the great customer service was a constant. The location allows you explore a lot of the museums and other attractions. The breakfast buffet is amazing. There are a ton of good places to eat walking distance from the hotel. Overall a great experience and will be coming back.

5 Viagnnette Mieses - 2 weeks ago

Me and my daughter stayed there for a short vacation and we love it. The staff was quite friendly and professional throughout the entire hotel. The location is excellent, close to a lot of points of Interest to visit. The rooms are well equipped and clean. It can't get any better for the price. The Breakfast was priceless. Very nice pla e to stay when visiting Mexico city ???? ???? ???? Can't wait to book my next adventure and pick this hotel again. I highly recommend it.

4 Christian Ostheimer - 2 months ago

Stayed three nights in June 2022 for vacation. Excellent location, very central. Staff is super friendly and helpful. Great breakfast buffet and premium lounge. Rooms are spacious and even though they did not have designated accessibility rooms, it still worked out as the staff did their very best to accommodate the special needs (such a bringing a shower chair).

Unfortunately our first room had bed bugs. However, I still gave this hotel 4 stars as the staff handled this issue in a very appropriate manner and upgraded us to a suite for free.

So all in all an excellent service and staff experience from which many hotels in the USA could learn in terms of customer friendliness and consideration.

5 A M - 2 months ago

Nice, well-located hotel with very attentive staff and good views of the city. The price is good value also. One thing that could be improved is that the cleaning staff often knock on the door or open it to ask if you want the room cleaned at around 9am, which is needlessly early! Aside from that, would fully recommend

4 Omar Ghani - 2 months ago

Very affordable and in a good location of the city. The breakfast is good and has many options. The rooms are also very spacious. Only feedback is that the service is a bit weird here. They make you sign every free breakfast meal. They also don’t follow up on laundry service.

5 EverythingPlayaDelCarmen Website - 2 months ago

Excellent hotel from entering the lobby to the room. The best things are the rooms. They are spacious and comfortable and designed well to maximize how you feel in the room. Besides being clean and having food services the value is very good for the price. The location is great as well since most things are in a “L” between the zocalo and then over to Reforma and to the park.

2 Ken Riley - 3 months ago

Great location and spacious rooms at a very reasonable price, but the service is appalling. I’ve stayed there three times. Each time the check in—Despite there being no line to speak of—took at least 10 minutes. The bartenders—when you can find them!—are surly. Little things are also always off in the rooms as well. No trash cans , no wash cloths, just random. Clearly badly managed. Will never go back. Would rather pay more for better service.