4
Jacqueline Chara-Ruano -
4 months ago
Decent experience. It's important you know this is NOT the Ritz-Carlton. It's Mexico. Hospitality is different here. The complex was pretty clean. Rooms were decent size. TV was just eh. No fridge so bring a cooler (but be aware the rules say no food or drink allowed). Workers kept the place clean. Pool was nice. Did have an issue with the hot water one morning, but it got fixed pretty fast. Only soap and little bottle of shampoo and lotion so bring your own toiletries. No extta little washcloths either so bring your body scrubber. Parking is mostly safe (anything can happen anywhere) but you do need a permit to enter the parking (one way in, one way out). Close to shopping and food places (don't go to Bambino pizza ???? not good). AC worked great. It was quiet (was in the 300 building away from the main road). "Gym" available (2 treadmills). No free ice. But you can buy some from the front desk. Soda machines available near the rooms. Overall, good enough and we'll likely go back (just better prepared).