Oasis Cancun Lite

5 Sandie Stalzer - 3 months ago

Lovely hotel. Wheelchair accessible. Everything was great. Food choices, bar service, beautiful pools and they keep the beach cleaned up of seaweed, trash, etc. Plenty of chairs and cabanas on beach and around the pools. The one and only thing was they don't have blanket on beds. Just sheets. I got a very thin blanket but when housekeeping comes to clean she took the blanket and didn't replace it. Rooms are really cold with a/c so a thin blanket is necessary. I used the bath towels as a blanket to keep warm.

2 Matthew Leeder - 5 months ago

I ended up here because of a 15 hour flight delay. I walked into the room and the A/C doesn't work well and the room is very dated. But was still okay until I went into the bathroom. For a 2 bed room, there was 1 bath towel, 1 floor mat, and 0 hand towels. Ridiculous. Then the shower head looks 30 years old and gushes water from the top. No way to use the bathtub since there isn't a stop. Toilet wouldn't stop running and I had to fix it myself. The fixtures look like they haven't been cleaned in 10 years. Just not well kept up. The trash can in the bathroom was something purchased at an office supply store. Then the bed doesn't have a comforter, only a very thin top sheet. Usually this is so you don't use the air conditioner so much. There is a massive stain on the wall from water damage (leak). Then when you walk the hallways, there are buckets everywhere from leaky ceilings in the common areas. Basically if you're budget focused, stay here and prepare to complain a lot. But I'd never pay to stay here.

2 Riley Turpeinen - a week ago

Stood in line 3 hours to check in. Only had access to 3/4 rooms the first night and when we finally got our 4th room we walked in to people sleeping in it. Also never got reimbursed for it. Drinks were watered down. Majority of the staff was very rude. Food wasn't awful but it wasn't good. The bathroom in the rooms were extremely outdated and needed renovations. Not to mention one of the doors was falling apart when we got there and gave in the second night of our stay and we were forced to pay for it with them threatening to call the police and having us removed. Luckily we had a great group of friends to make it a great time. (which is the only reason I'm giving at 2/5) But I will be back to Cancun, but I will never go back to this resort.

3 Maricarmen Lopez - 2 weeks ago

Good instalations but the food and service let much to desire! Long lanes to access drinks and food, one day they dont have pool towels for the guest, called 2 times to repair a lamp and the fridge in the room with no attention. Some waitress with bad actitudes like if you we are requesting a favor.

2 angela hogan - a month ago

This resort is in need of renovations, ASAP! It was VERY dated! Steps are way too high, Stepping into the tub was a hazard! It is also very poorly lit. The staff are extremely unfriendly, especially if you don't speak Spanish or if you are not white. The food selection isn't great and imagine, a resort with NO bacon.
I will certainly visit Cancun again, but not this dinosaur of a hotel.

1 Yori luong - 2 weeks ago

Hotel is dirty, dust in the hallway, table , tivi , desk , mirrors for makeup all dirty. Staff unprofessional, lack of service. Food are so dirty. Ac sound horrible. Room service horrible

4 Aviv Ghilai - 6 months ago

Hotel itself is a bit old but overall nice. Big pool, lots of resturants and rooms are ok. I was there during spring break and didn't like it at all, but it's not the hotel's fault I guess... everyone were 19 years old partying all day and puking at the pool ???? When i got the VIP (pyramid access) it got a little better as the food was a lot nicer