1 paul m - 6 years ago
0 stars here....
Bathroom not clean in general dirty place ..
I returned at 2300 11pm for sleep Mexican guests were drinking alcohol and yelling screaming laughing TV was very loud. I complained to manager sorry was the response, this continues to 0430 4.30am manager did nothing and guests were now fighting and yelling drunk intoxicated.
Didnot tell them to leave hotel.
Didnot call police.
Did nothing.
Asked for refund no no no..
DO NOT STAY HERE
MANAGEMENT DO NOT CARE FOR GUESTS
This is very poor tourism ......
I left cancun after 2 hour's of sleep.
Cheers