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Todd Leek -
2 years ago
VACATION RUINED. We have stayed at this property for four years. This year we rented PH 8 for three weeks. Usually we have enjoyed our stay. Suddenly, yesterday, we were told by Christian Sanchez the manager, that they needed to rewire the electrical. We had been experiencing some problems, during the week, but were willing to work with them. No, they said, you have to be out with all your stuff. First they sent us to a filthy place called Casa Andales. Then they sent us to the Holiday Inn out by the airport. Today we went back to find a Canadian family in the unit -- no electrical problems at all. Christian Sanchez and his boss Gary lied to us for two straight days. Our suspicion is that Gary orchestrated the whole thing to double-dip the room fare. We now have to fly home a week early, as it is one of the busiest weeks of the year -- no comparable units available. Bottom Line: Christian, Gary and the front desk staff are liars and con artists. AVOID THIS AND ALL ANDALES PROPERTIES AT ALL COSTS!