1 Ross Cole - 7 months ago
Beware!!!! We Booked 3 nights and left immediately after the first night, first thing in the morning. So gross. We stayed in room A15
-The bathroom stunk so bad like sewer I couldn’t handle even brushing my teeth in there.
-No WI-FI in the rooms. Barely works in the public areas either. We work remote so this definitely did not work for us
- the bed is two gross single mattresses from the 60’s pushed together that have springs almost popping through the mattress. So uncomfortable.The pillows were lumpy and the cheapest pillows money could buy 30 years ago.(see pictures)
- the couch is so old, it is so uncomfortable. The cushions don’t even cover the whole couch.. see picture
We asked for a refund the next Morning. Staff said the manager is on her way is 30 Minutes. Waited and waited she never showed up and we had a dental appt to get to. We talked to her on the phone and she refused to acknowledge how bad the room is. Said she had friends stay in that room for 10 days with no complaints. Total lie. You would have to be homeless to appreciate this room.
We drove by the following day and saw that she has rented out the place as the patio door was open.
Beware! This place is a dump, management is garbage. Way better choices out there than this hole.
If you book this place, make sure to fully inspect the room before accepting, sit on the bed, check the bathroom for the sewer smell. Etc.
I’ve traveled to MX 100s of times and have never had a experience like this
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