La Laguna Restaurant

1 Kwon - 6 months ago

Salt, salt, salt is how I would summarize it. Most of the dishes were too salty. How do you make a garden green salad salty?? So we began the night with ordering a red wine, a 2011 Tempranillo which we were really looking forward to. Our waiter messed up the uncorking and someone else tried to save the bottle but it resulted in bits of cork going into the bottle. His solution? To filter it with a dinner napkin. You’re going to serve a $130 bottle of wine to your customers by first filtering the cork out using a dinner napkin??? We tried to ask for a fresh bottle but instead they tried to make excuses that it was the last bottle and so on. The wine they ended up serving us wasn’t too bad and the night could have been saved had it not been for the horrendous food. There was one dish which was ok and that was the grilled whole fish. The rest was salty. The chicken noodle soup we ordered for our 2 year old may well have just been sea water. The oysters were not shucked cleanly and you ended up trying to clean shards of shell from your mouth.

La Laguna is one of Fairmount’s restaurants on the Mayakoba complex. We were staying at Banyan Tree and had been, for days, trying to get Banyan tree to reserve a table for us at one of the restaurants at Fairmount. They kept giving us excuses that they were full and so on. By chance we happen to pass through Fairmount and booked a table at La Laguna at their lobby. In hindsight I feel the Banyan were probably trying to do us a favor.

To finish, if you are thinking of dining here, don’t, just don’t.

3 Mini Rag - 4 years ago

Good service, the food is a hit or a miss. It is hard to blame them for catering to their non native visitors by having muted flavors. Try the nachos with oxaca cheese. The corn side dish is spicy, but yummy. Consider sitting outside for the cool breeze and the entertainment provided by the turtles and fish.

5 Bartek Golaszewski - 3 years ago

Cooking class with Chef Ivan Salinas was an unforgettable experience. We learned the history of the culture, the flavors and the combinations. We enjoyed the privacy of the class as well as the knowledge of the chef. The food we cooked was steak with sauce and it was great. The chef even joined us for the tasting and shared his personal experiences on his quest to become the chef at La Laguna. Highly recommended.

5 Vishal Soma - 2 years ago

Solid food, really great service. Guacamole served and made right in front of you! I highly recommend the all inclusive package

5 John Canfield - a year ago

Very authentic. Excellent food and service. Sit at the bar and ask for Jorge. He provides 5 star service and explains the menu well. Very enjoyable experience. Went back two nights in a row!

4 Jyothi Rao - 5 years ago

Good food although vegetarian fare is limited. We ordered guacamole. It came freshly made, in the pestle! We also got two extra salsas, one pumpkin and one habanero, both yummy! We also had enchiladas, also very tasty. The server was friendly and helpful. Excellent ambiance.

5 michael matus - 9 months ago

Our waiter Christian was fantastic. They had a chef shortage and therefore just did a buffet, but this was a special 80th birthday night for my mum so we expressed our disappointment and Christian and our manager Antonio came up with a fantastic meal, birthday cake and really made her feel special. Absolutely incredible service, so friendly and caring.