Hotel Riviera Caribe Maya

5 Nikolas Lauer - a month ago

Really enjoyed my stay there. Super friendly staff, the pool is nice and the rooms are really good as well. The street is pretty close so around the pool area you hear cars passing. On the other side you are super close to 5th Avenue. The breakfast and italian restaurant right next to it as well as the supermarket is also nice. Was enjoying my stay there a lot!

5 Jesse Rodriguez - 3 months ago

It was like staying in a very nice motel. The service was good. The rooms where nice. I relaxed by the pool. You're near 5th Ave which is where you get all your shopping and eating done. It is a walk! I mean all of 5th Ave. The location might make you feel some way but I didn't have any bad experience. It's like I got to feel vacation mixed with being a resident. Coming in and out of the place. I mixed with locals until I walked closer to the main tourist areas. It was cheap, cool, simple. I would stay here again!

5 Abel Aldana - 2 weeks ago

This place is nice and quiet , clean rooms , a/c works good , shower has hot water , could use some new matresses on beds,pool is nice the location is great one block away from 5th avenue and close to shopping malls and grocery stores , restaurants highly recommend this place , very affordable defenetly gonna return here

4 Freddy T - 5 months ago

Look... this is not the Ritz Carlton or Hilton, nor is it a Red Roof Inn in rural Kentucky. It's not fair to review it against those places. Judge it for what it is: a small local hotel in a popular tourist destination.

Firstly, the location: central to everything you want to do in Playa. Smack dab in the center of everything. You can mostly walk to all popular destinations including the beach. The rooms are spacious and have balconies. They are clean, well lit, well furnished, and have a cute aesthetic. The Waldorf it is not. Rooms are sun-drenched but have blackout curtains. Shower is spacious and cute bug yes, water doesn't get very hot. Maybe it's a cultural thing locally. Each room has a mini-split AC and ceiling fan, small fridge, cable TV, etc. The sinks are in an open are outside the toilet/shower. Personally, I don't like that but again - maybe it's a cultural thing down here. It's fine. There are no conference centers, fancy in-house coffee shops, massage centers, hairdressers, room service, bellhops nor Maitre D that will sneak you into shows for a tip. Don't throw shade on the place for that.

It's a value hotel, with excellent rooms, in an exceptional location for a great low price. It's cutely decorated with a Spanish villa vibe.

The staff is very accommodating and super friendly even if you don't speak Spanish. The daily cleaning staff go above and beyond to refresh your room and keep it spotless. I should mention that they heroically unclog toilets with neary a complaint. The pool is clean and adorable - surrounded by lush vegetation and balconies. Yes, that does block a lot of sunlight. There is a decent restaurant abutting the pool - bound by the street on its other side. Endless pool/beach towels are provided but you do have to sign for those and bring the back. There is a room tax of 150 Pesos in top of what you may have paid.

Couple of minor issues: The beds are hard. The pillows are tiny but they will give you more free of charge if you ask. Garbage cans are tiny but emptied daily. Again, i don't like their sinks separate from the toilet/shower. The doors use spring-latch domestic Quikset locks and they only gave us one key. They are wood with wood jams.Maybe you could ask for another key - not sure. Point is, these are not high-security entry ways. They can easily be jimmied with any credit card. As a person who travels with lots of expensive electronics including a high-priced DSLR, this worried me. Everything was fine though.

3 Henrique Puppo Boueri - a year ago

I was charged twice a municipal tax.
The rooms are outdated and didn't smell good.
The shower didn't heat up enough, and since I have arthritis the hot water could have helped me.
The soap provided by the hotel seemed not to work, which forced us to buy one on our own.
The location is pretty good, tho.
The price is really low compared to similar hotels.
The pool was good enough, tho there is sunlight only at noon.

1 nicholas amenta - a year ago

Not the best hotel..

In 2 months traveling for Mexico I can definitely say that la señora MARGARITA Is the WORST receptionist I ve met so far

She was everything but friendly and always speaking with this sarcastic tone and also she wasn't helpful at all!!

Customer service 0

Location is ok just a block away from the 5th avenue but still a long walk to the centre, can definitely find better

The room is small and it it doesn't have anything like a boiler for a coffee or something like that so you re forced to go to the restaurant downstairs to have breakfast.
Also because when we tried to add the breakfast with room la señora Margarita said it was impossible.
Still don't understand why, when in booking.com says that you can add it for 4usd

The only good thing about this hotel is the pool And the cleaning

I wouldn't go back and I WOULD NOT raccomend

5 Madison Wood - a year ago

Me and my sister went to la fuente on our last night and it didn’t disappoint! Esty and Alondra took great care of us. I had the lobster risotto which was amazing and I especially loved the self serve salad bar appetizers and hot to order appetizer options. Highly recommend!