W Mexico City

5 Hendrik - 4 months ago

Can highly recommend this hotel.

Staff is extremely friendly and helpful. Breakfast is delicious with a variety of options. The rooms are stunning: nicely decorated, very clean and spacious. The view from our room was amazing.

Also, location is perfect next to the bisque de Chapultepec. You are in walking distance to the heart of Polanco and many great restaurants nearby. Great to explore the city.

4 SRS - 4 months ago

It's pretty hard to fault a place like this - great location, great service, great bar and an awesome spa. If there's one thing I'd suggest, it would be to create a bigger buffer between the noise on the bottom floors and the guest from floors 5 and up. To this, if you're staying there, stay on the higher floors and you should be fine.

5 Michael McLeod - 3 months ago

Came here for a spa day and had a great time! The staff were very professional, friendly, and kind. Started off first with the Temezcal Detox which is pretty much a visit in a clay sauna with a special blend of water to throw on the hot stones. Next I did a 90 minute massage and 60 minute facial. Both were just right and comfortable. Finished off with a little pool time and then a shower before heading back into the city. Overall a great experience and pretty affordable!

5 Adriana B. - a week ago

By far one of my favorite hotels in Mexico City, I like the decor and hospitality from the employees, every time I been in Mexico City I had the pleasure to stay there. Close to nice restaurants , bars and taco places. The rooms are clean and with an amazing view. Hopefully I keep staying here every time I am in Mexico. Oh ! And they have 24hr room service .

4 joel m.-d. - 3 months ago

It a nice swanky type hotel. It's expensive and amenity wise not worth it. I never stayed at W before so I don't know how it compares to others. Here you are paying for the location. location wise it is great as it close to many eating options and of in Polanco.

1 Douglas Rodriguez - 2 months ago

This hotel is old and outdated. Has not been renovated in so many years it’s easy to tell. My wife and I have stayed at many W hotels in the US and they are typically excellent. This hotel
Is simply awful. Other than being I one of the nicest areas of the city it has nothing to offer.

5 P Estef - a week ago

As a Marriott Ambassador Elite customer and staying over 100 nights at hotels around the world; feeling at home and attention to details is very importante to me.

The W Mexico City is ALWAYS my GO TO hotel when traveling to Mexico City for many reasons.

The property it self is extremely well located in the beautiful Polanco neighborhood which is not only extremely safe but is full of amazing restaurants, retail and with plenty of walkable options to check out.

The hotel it self is extremely well maintained and very well decorated with what one comes to expect from the W brand with the local touch/influence.

The staff is extremely attentive to one’s need and extremely friendly and professional throughout the departments.

The breakfast at the hotel is one of the best that I have had! Very healthy and with lots of options!

The gym needs some LTC with better equipments but everything else is spot on!