2
Susan Orr -
9 months ago
I've been to both locations in Mérida and while the service was poor at the other restaurant, the staff here are friendly, attentive, and engaged. Unfortunately, I don't come to a restaurant solely for the staff, otherwise this would have been a great experience. I've dined here 3 times, each time hoping for good food but I've eaten at Friday's for the last time. In the past visits, I've ordered cheese sticks and the broccoli cheddar soup both of which were passable and unexciting. Today I ordered the champinoñes Friday's and not only were they not fresh as the menu indicated, there was no flavour whatsoever. I ate approximately 1/4 of them and then set the dish aside for it to be cleared. The waitress noticed and asked if there was an issue and I told her my opinion which my dining partner was in agreement with. I saw her speak with the supervisor about the mostly full plate of mushrooms but when the bill came, I was charged for them and no discount was ever offered even though the supervisor asked us if the meal was OK and he was advised that it was not.
Just like in baseball, three strikes and you're out so I will never return to Friday's nor would I recommend anyone else to dine there.