Piedra de Agua Hotel Boutique

5 Katrine Attrup Sørensen - 2 weeks ago

Without doubt the best hotel in Mérida! Besides being extremely beautiful and unique, the location is absolutely not to compete with. It's walking distance to everything in the city and they sell amazing private tours as well! We went on two tours and they were just fantastic, and the freedom of having you own driver is what really made the difference. We even got our delicious breakfast to go since we wanted to leave early.

We stayed in the master suite which was a truly beautiful and spacious room with everything you need. The service was brilliant and all of the staff were super helpful. The same goes for their restaurant which has some of the best food we ever had and awesome cocktails as well (to very reasonable prices I must add)!

The only problem about this hotel is that you don't want to leave.. Ever????

We thank you so much for one of the best experiences, we will definitely be back????

5 Lupita Garcia - a week ago

I haven't stayed personally at the hotel but they have gone above and beyond. My friends will be arriving today for their stay in Merida. I ordered them flowers to be delivered to the hotel. I forgot to add a note , so I called the hotel u0026 asked If they could do me the favor and add a note along with taking the flowers to their room as I did not have that information. They sent a WhatsApp following up with me once it was done. The entire staff was so kind and helpful, the service was amazing!

2 Justin Chow - a year ago

This is not a 4-star hotel. It’s a beautiful 2-star historic hotel with barebone amenities. First, the bad: Wifi does not work. No hot water. Construction noises outside your room. It was definitely a below average stay for what we paid and expected.
Now, the good: The space itself is beautiful. Our room was clean (thankfully unlike other reviewers experience). AC worked. Staff was polite and helpful.
I can’t imagine any of the bad issues being addressed anytime soon, so I would tell anyone to enjoy the bar and views of the cathedral, but stay somewhere else!

5 Alyssa McCormick - 4 years ago

This was the most remarkable experience in terms of being immersed in the cultural experience. The history, the sights, the food, but mostly, the people, were beyond wonderful. The staff were welcoming and attentive; the rooms were quaint with beautiful "Princess Style" netting; the whole hotel was a beautiful setting with a lovely patio out the back to relax and enjoy; the food was incredibly fresh and delicious and added to the whole Mexican experience. The staff was so wonderful, it was a really a family by the time we went to leave, everyone even hugged goodbye, it was so touching and really sad to leave. Thanks to all the staff for the incredible experience!! So, if you are looking to really experience what Mexico has to offer, I highly recommend!!

5 david langston - 3 years ago

As I sit in the indoor courtyard, having just finished a remarkable lunch, I am struck by how much great hospitality these folks give in day to day dealings. Warm and caring, thoughtful, it seems as if I run out of compliments for this hotel. Good food, quiet pool area that can get busy but not seem not too loud. Hotel is historic, so if you want modern amenities it may not be for you. I will be back, it was perfect.

5 Alane Enderle - 9 months ago

The staff was very accommodating and kind. The room was spacious and clean . Location is in the heart of Merida.

3 Abel Banda - a year ago

Good location, clean rooms and friendly staff. Key cards to rooms were inoperative. Staff had to let you in every time you left the room. A small discount should have been in the order. Can't beat the location.