Holiday Inn Express & Suites Cd. Juarez - Las Misiones, an IHG Hotel

1 Marco Olivares - 5 months ago

**** Be mindful choosing this hotel.

This property really needs a big improvement, it looks old and dirty. The bedsheets had stains, who with good judgement, can sleep on those beds?, none! It's simply disgusting.

Looking at some other reviews, this cleanliness issue seems to be noticed before, and no one from the hotel management is taking care. This hotel used to be good, not anymore.

There is a big post at the front desk that states about their concern about cleanliness, and they should not be lying to their guests. I just jumped out of the hotel asking for my refund.

I will never be back again to this property.

5 Daisy Andrade - a week ago

I highly recommend this holiday inn!
My family and I (total of 5) came to Juarez and had no idea what to expect.
We stayed at two different hotels one of them Holiday Inn and let me tell you it was the best one out of the two! The staff was very friendly and our room was very clean we stayed on the fourth floor that I believe has been recently renovated . The beds are very comfortable . We reserved a room that had two queen beds and a pull out couch and mini fridge and microwave that came in very handy because we were there for 9 days. For breakfast they pretty much have the same thing every day but it is very good and the coffee is good as well. Most importantly they provide transportation (large van ) not just to the airport but two other places you would like to go for example Walmart,restaurants pretty much anywhere that’s not too far away all you have to do is let the receptionist know and they will sign you up and give you a time .
As a family of five this was very convenient because most of the taxis/Uber are small cars will only take 3 to 4 people. We felt very safe with the hotels transportation another thing I really loved about this Holiday Inn is that it is in A very good spot just walking distance from the American consulate. If you are looking for a safe place to stay I highly recommend staying here. During our stay the washer and dryer were out of order and we did have to go out and buy more clothes because we only packed for 4 days thinking we could take advantage of the washer and dryer so I would recommend to pack extra clothes just in case.

4 Kelly Adams - 3 months ago

4.5 Actually.... The service and rooms are excellent. Cold air conditioning and nice comfy beds. Front desk employee and the cleaning ladies are awesome! The only reason I gave 4.5 stars was because the pool was very small and over crowded. Other than that, this place is 5 Stars.

0 Gothen77 - 4 months ago

We stayed at the Holiday inn express las misiones. For consular procedure. The moment we arrived at the hotel we received a warm welcome. Hotel room was nice and clean. I love that the hotel is a block away from the US embassy.

4 Rachel Oakley - 3 months ago

Excellent staff: Welcoming, kind, gracious, and willing to help with anything.

Free breakfast: Options are limited and some days there is toast, some days flour tortillas. There are always eggs and tortilla chips, beans, pineapple and melon chunks, flour tortillas, and cereal. It would be nice to have jam or waffles or muffins/conchas. The juices served were very sweet and bubblegum-like; do not recommend.

Vending machines: On our floor (6th) and on the ground floor. The ground floor vending machine wasn't refrigerated so warm Coke (but only 14 pesos a can). But the one on our floor was fully stocked.

Elevator: We stayed for 2 weeks. There was only one elevator in service for those 2 weeks but everyone staying there was very relaxed and the hotel workers always allowed you to get into the elevator first.

Pool: There is a shaded area with a few lounges and chairs by the pool, but we found it too hot to even enjoy being out of the water!

Rooms: Modern and updated. Bed covers were so/so but the pillows were extremely comfortable. Desk in the room. Sun-blocking shades were SO GOOD, especially since the sun is so hot in Juarez. The AC worked very well. The only problem was that we had to visit the front desk twice to get new keycards since our door stopped recognizing them!

Shower: Water pressure is low but not too bad. Bathroom was bright and clean.

Area: It's the best place to stay for a visit to the U.S. Consulate. You are not only a few mins walk to the Consulate, but less than 5min from the medical place for your exam, and about 8-10min to the biometrics place. The restaurant Barrigas is directly next door and serves up filling Mexican food, but the menu is very meat-heavy and there is no AC. But we ate here multiple times during our 2 weeks. The hotel is also very close to Denny's, Wendy's, and the giant shopping mall across the road. Be careful crossing the road because people drive EXTREMELY fast and you can run to the median strip and be stuck there for a while!! Instead, walk a few minutes in the direction of the U.S. Consulate and take the pedestrian bridge. The mall has a nice food court (McDonalds, Mexican, Chinese, hotdogs, Subway) with a cute Japanese knick knack store, sushi place, Italian place, bookstore, Sears, and a super new movie cinema with 4DX.

Gym: It was old and too warm inside to use. We didn't bother using it.

Perks: free breakfast everyday, free bottled water, and extremely helpful and friendly staff. VERY close to the U.S. Consulate and any other place you need to go for an immigration visit.

2 Mummidivarapu Nagaraju - a month ago

Hotel is ok. Breakfast is very bad. Swimming pool is too small. Elevator speed is poor. Good staff. Barrigas Restuarant is next and walkable. I won’t recommend to someone.

0 Verified Hotel Guest - a month ago

Positive: Friendly staff, nice and clean rooms. Close to restaurants, clinics, shopping mall, US Consulate. Nice swimming pool, free breakfast. Way better then the Extended Suites which was trash!! Affordable! Negative: Everything was perfect!