Quality Inn Chihuahua San Francisco

1 Sarah Ee - 4 months ago

When I got there Saturday, May 28th check in was so long because they didn’t have internet connection so we had to wait in the lobby until they could figure out everyone’s rooms. u0026 once we were able to actually check in and get a room they said the internet would be back shortly. I went down to from desk two times about the internet and they all said the same thing that the internet would be back up shortly. Sunday, same thing majority of day, no internet. Couldn’t watch Netflix, hallways were so hot. Room was warm. Finally around Sunday evening I told the gentleman that I’d like to request some kind of refund on my account because I haven’t had any internet and I leave Monday morning. The young man said of course tomorrow morning when you check out, we will take care of it. I finally had internet Sunday evening and Monday morning at 4 am I go to check out and tell Diana at the front desk abt getting some type of refund for the internet issues and she was completely rude, had me repeat myself 5 times at least. She wasn’t helpful or nice. I ended up leaving a lot later for the airport and she didn’t even have a resolution. She was too busy asking her co workers who was at front desk yesterday and who was the one that talked to me the day before. She made my experience a lot worse. After 20 minutes of her not doing anything I told her I have to get going and to call a taxi for me. I have visited Chihuahua at least 10 times and have stayed at 5 other hotels in the center of Chihuahua. This was the biggest hotel and the worst.

2 Mathew James - a year ago

Room was clean and bathroom spacious with all the complementary toiletries that you would expect.
The biggest downside was the internet in my room was incredibly slow, to the point that I had to sit out in the hallway to be able to send and receive what's app messages as the signal strength was stronger there.
Breakfast wasn't much to shout about either.
I have stayed in other hotels in the city previously and I think you can get an overall better service elsewhere for a lower price, hence the rating.

2 Monica Mata - 7 months ago

3/06/22, today is the second day. The floor in the bathroom was not clean -I will not go into details because it is simply sad. Last night, I was walking around and sat athe bed leavng a good trace of dust, and hair on the white bedciver. I have been asking for a broom, a mop and chlorine to clean the room. So far, no luck. I tried to take a shower and there is no hot water. They just came to fix it. I will update if anything changes for the better.

5 ER C - a year ago

Clean rooms, very professional and kind people. The downfall, I really did not like the food at hotel restaurant or continental breakfast. The food was flavorless in a few dishes, was cold on hot dishes; but there are so many places to eat all around that we didn't even bother with the hotel food. Great experience overall.

4 david galvan - a year ago

Great location next the cathedral and the center of the city, walking distance to everything, restaurants, museums, shops, tour bus. The only complaint I had was that my room had a noisy aire conditioner ruined my sleep, but the rooms were very clean, the receptionist very nice and helpful, the free breakfast was nice and simple nice enough to get started

4 Clarke Lewis McGee - 6 months ago

A very nice hotel right in the center of the city 1/2 block from the main plaza

2 Ricarda Rodriguez - 8 months ago

My stay at this hotel was very disappointing we found a yellow stain in our sheets also a masacara stain on the sheets the following morning we heard someone trying to open our room door without saying housekeeping or something we went down to breakfast and ate at the contental breakfast there was only cereal and yogurt milk we sat down to eat and we later found out that the yogurt was expired.