Hotel Plaza

5 Zandrah \m/ - a year ago

The best thing about this hotel, and my reason for 5 stars is the way they handled the 2 problems I had during my stay.

I booked because the website said there was a fridge in each room.

When I arrived, there wasn't one.

They moved one into my room within 10mins.

Unfortunately it stopped working 2 days later and I woke up to my food being spoilt and my drinks warm.

The staff generously refunded me the cost of the items, AND sent a full breakfast to my room.

The hotel itself is nice enough, but the staff make it great.

4 Gabriela Villanueva - 3 years ago

Rooms was clean, mattress confortable and it has a good free breakfast. My problem was with the soundproofing of the room. Another group of guests was arriving and I could hear them perfectly, the steps, the conversation, when they open the doors and so on. In general a good experience.

5 Aracely Gonzalez - 4 years ago

This was my first time in Chihuahua . The hotel was very nice and clean. best of all the beautiful views of the city from the terrace.
The breakfast buffet was very good and staff was very nice. I stayed there for two nights and will return again. I highly recommend this hotel the location is perfect in downtown Chihuahua.

5 Fabiola GPH - 4 years ago

Very nice place behind the cathedral, friendly staff, breakfast included. They have a rooftop with an amazing view to the city. Rooms super nice with bathtub ????, totally recommended

4 Herbert Hildebrandt - 11 months ago

Great location right downtown in the pedestrian zone. The hotel itself leaves a lot to be desired

5 Elías Montes - 6 years ago

The hotel is very well located with easy access to the city downtown and its museums. The people was very nice and kind. And the price for the room was very reasonable. Definitely a very recomendable place to stay.

5 Omar Acosta - 5 years ago

Great place. Nice and chic and walking distance to lots of sights. Staff was friendly, breakfast was included in the price. Nice breakfast buffet. I recommened it.