El Hostalito

2 Julia Caldarelli - 5 months ago

The hostel looks cute on the outside and staff seems friendly. However I do not recommend it, as the rooms are incredibly small, they fit 6 beds where you can hardly fit one (believe me!). The mattress are really thin and everything is generally dirty: there is tons of dust in the rooms, and the toilets/showers are not in the best condition either.

2 Dalton Tucker - a month ago

This hostel was the dirtiest and smelliest hostel out of the four that we stayed in ,in Mexico. Upon arrival it was clear they had almost 0 of the amenities promised. No kitchen and a fridge in the employee area only. There is a potential we missed it but at check in we weren't given a tour or any details just a trip to the wrong room before getting to our actual room. The staff was friendly enough but was alouf and hard to find. The bathrooms were disgusting with large clumps of hair and other things in all showers and toilets that flushed about half the time. After reading all the other reviews the best thing I can say is that we did not find bedbugs like some guests. Also no potable water.

5 Semi Kovanci - 6 months ago

I stayed 2 nights in this hostel but I could stay like a month ! So nice hostel, I met nice people !
It is not on the touristic bay ! So that is better, you can see more local people in this area ! But if you want to go to the touristic area of Cancun you just have to take a 30min bus drive. And that is the same if you want to go to the most beautiful beach of Cancun (playa delfines). I recommend it !

5 Harry Gardiner - 6 months ago

A genuinely great, affordable hostel. Beds were comfy, and staff were amazing. Especially Ceaser, who went out of his way to make us feel welcome and even took us out to explore Cancun in his own time

1 Andrea Nezbedová - 6 months ago

After payment I was not offered any receipt or proof of payment. After 2 nights my roomates discovered BEDBUGS. The manager Joel, refunded them, but did not tell me and acted like nothing happened. After my roomates told me, he refused to refund me because he did not believe the bugs would be on my bed. So after search with lights (he touched my clothes on the bed without consent) I discovered bugs. He then promised full refund IN THE MORNING. Unfortunately he did not offer any help to find another hostel or move me to another room. In the morning he wanted to give me only a thousand pesos, which would mean that he would charge me for more nights that I stayed. Only after I insisted that he said full refund, he recalculated and gave me exactly the amount of my remaining nights. I also had to argue for money to wash my clothes which was given to my roomates without any problems. I also discovered, that they rented the room next day. Joel also seemed very uninterested in selling me any tours that are provided by hostel. After I asked about one,the next day he did not talk to me and only after some questioning he told me to go by ADO. Another problem was with no gas for cooking my first morning and no hot water my second evening. Also I received cold and arrogant response to questions about my missing charging cable.

2 Banafsheh Kashan - 2 months ago

The most disgusting and dirty hostel that I have ever seen within my 6 months journey in Mexico. They even don't change the bed sheets for the next guests.

5 Josepha Immler - 6 months ago

I spended here my first few nights in Mexico and i’ve never felt more welcome in a new place. It’s clean, comfy and all in all a very good hostel with even better employees! Shoutout to Cesar - the best tour guide and adviser! Thanks for everything.