Armar House, All-Inclusive

5 BT - 2 months ago

Great resort with friendly staff. Food and drinks were both great with different restaurant options throughout the week. There are 5 restaurants and 3 bars (aside from the bar in every restaurant). I would definitely recommend this resort but be aware that all-inclusive really doesn't mean "all" as some things are actually very overpriced.

One problem we had was the elevators traveling were way too slow (expect to wait 5-10 minutes each trip).
The other is to use one of the pools requires bottle service most days which starts around $150USD (it's free Monday to Wednesday). Another pool is only for guests with upgraded rooms.

These things aside the friendly staff and great service easily made up for it.

5 yogi dave - a week ago

I stayed there when it was the Me hotel but haven't stayed since marriott took over. I think it has been shut down

4 Pouyan Jahangiri - 2 years ago

The quality over price for this place is unbeatable. The all inclusive deal was amazing especially because the buffet food was great. Drinks and sandwiches were easily accessible. The beach side was also perfect !! The only thing that it was not good, was the hot tub of my room. The hot water was not really hot and didn't give us the experience that we wanted to have.

5 S G - 3 years ago

Really nice hotel, facilities are great, location is good for beach, shopping and nightlife.
Service from all staff is second to none as soon as you arrive at the door.
Pool areas are clean and well maintained. There's a quiet area too if you want to chill away from the music.
Food is great quality, better than some hotels in the area, lots to choose from and there's always somewhere open if your hungry, even room service is 24/7 (albeit a $5 charge per order not item).
Only issue was a noisy neighbour but that's to be expected and we got a late checkout for the inconvenience.

3 Amanda Krejci - 3 years ago

Check in took an hour. Other resorts I've been to greet you with a drink or something but all your greeted with here is a line. Drink service could be better. Food was good. No entertainment other resorts I’ve been to offer a free show or pool fun entertainment. It is a very clean kept hotel. Nice place, I really just wish the first day was a better inviting experience. They also have a mini fridge stocked with beverages that are free but they require a bottle opener and it took 3 phone calls and going downstairs to talk to the supervisor to eventually get one. Not a very thought out amenity. Beach access is nice and convenient.

5 V. Williams - 2 years ago

My husband and I came here for our one year anniversary (2/15/20). The hotel was beautiful and the staff was amazing. The food was good, the pool area was so relaxing, and the room was spacious for our needs. The only issues we had was a power outage and no hot water, which both were fixed. Other than that, this was a great place to celebrate our anniversary.

1 Kaitlyn Phillips - a year ago

If I could leave 0 stars I would! My husband and I booked a trip over spring break to this property, but we were just informed last week that it will not be open that week. They canceled our reservation and said they would rebook us at a different resort which is not a Marriott property. When we were told this, we asked if we were going to be receiving an upgraded room since we had originally paid for a nicer room at the Marriott property. After over a week of trying to get our reservations booked at the new hotel, with little to no help from the hotel staff, we finally found out that the room we will be booked in is nowhere near the quality of room we paid for originally. When trying to call Marriott’s customer service, we were told that they cannot help us, and we would have to talk with someone at the hotel in Cancun. The hotel is not willing to help or assist us in getting a comparable room at this new hotel. We are loyal Marriott customers, but this entire experience has us wanting to switch loyalty to another hotel chain. We have received little to no help trying to rectify this situation even though they are the ones who cancelled our trip. Customer service has been awful, and I would not recommend booking here or any other Marriott property because of it.