Radisson Hotel & Convention Center Toluca

1 Gibran Blanco - 4 months ago

Came here for a medical convention, went to the restaurant. Only 3 waiters for the whole event, took forever to get some food.

4 XxJAVIERx X - 3 months ago

The service was great abd the location was perfect.

3 Dave Noname - 3 years ago

Still under construction/renovation. Check back in 6 months- should be better. Good buffet as always. Reasonably quiet rooms even though they are on the main hiway if you get a room that faces the courtyard. Traffic in this area is tough morning and evening. Have had good luck with their WIFI.

4 Rubén Massé - 2 years ago

Cozy rooms, although the facilities seem a bit old and somewhat shabby, as if there hasn't been maintenance for a while. What actually builds this place is its people, they are caring, easygoing and kind. This is a place I'd definitely come back to, but still has its flaws.

1 Dael Lead - 4 years ago

If you want to ruin your vacation or business trip at Toluca, please visit this hotel. Bad customer service at the reception, bad customer service at the restaurant when asking for ice and salt, they treat you like a thief. Just one access card which is basically difficult to work with if you forget it at your room. The food is not good if its not ordered directly to your room. Morning and afternoon buffets sometimes have food that has been sitting there for a while, you can know it because it gets dry. Security issues, as there was a man hitting a woman, screaming all around the corridor. The guy was knocking all doors from other guests looking for her. Well oh well.... and basically, when complaining to the reception lady she didnt care at all. She said the only time I can complain is when I fill the online survey when leaving the hotel. Or at 8 am when the "manager" is here.......

4 James Tompkins - 6 years ago

Excellent experience. The hotel is centrally located in Toluca so you're never far from restaurants and shopping. The staff were very helpful and the room was very nice for the price. I really enjoyed the small gardens that my room's window faced.

3 Ronald R D'Souza - 11 months ago

In the website it looks nice but not in reality! But ppl are nice, trying and doing their best.