2
J G -
3 years ago
I'm upset because the person who sells the tickets for the rides outside told us we could pay about 250 pesos each person for unlimited rides for an hour. What they failed to tell us was that my 5 year old who was just under 48inches (who we mainly wanted to have go on rides) was not tall enough. 9 out of 11 rides my son could not go on. Even the most kiddie rides he was not tall enough for. We could only go on the train and water boats, no go karts, bumper cars, roller coaster, or even the mini catiplliar ride which is designed for kids. Apparantly I was not the only one because another lady experienced the same thing! I am posting this in Hope's of informing other parents and to encourage the business to have a better practice on their business. We were not allowed a refund and were told its "our responsibility" to know the height requirements for the rides before buying the tickets! Terrible customer service and management! Inside games were fun, however a lot of the machines were broken and didnt work properly. It's super expensive to play the games as well. Mini golf is one of the upsides of this place.