5 Consuela Hiawatha - a month ago
Stayed: July 2021
This is not a high-end spa hotel; it is a budget hotel. That said, it was one of the best stays I have ever had. Arturo at the front desk was amazing! I was an absolute mess, beginning a divorce and was embarrassingly emotional several times throughout my stay. He was so kind and comforting. He set me up with a local taxi driver who became my personal chauffeur for the rest of my trip. It felt like total VIP treatment. Both Alvaro and cleaning staff Monica went above and beyond when it came to helping me with directions, local culture and shopping.
Although this was one of the darkest moments in my personal life, I felt safe and comfortable thanks to the caring staff.
The halls and rooms all have beautiful tile. It made for some fun clacking sounds rolling my luggage, but it wasn't loud or to echoey. Although the rooms are modestly furnished, they provide everything necessary.
I would absolutely stay at this hotel again the next time I'm in Tijuana.