City Express Suites Tijuana Rio

2 stefanie cuadra - 2 weeks ago

The room is great, although not super clean. But I had the worst night of my life here. You can hear EVERYTHING your neighbors do. You can even make out everything they say, from all the surrounding rooms. So at no point during the day or night will you be able to get any rest here cause there is really loud noise coming from literally everywhere.

5 John William (El Mundo De Mazzo) - 4 weeks ago

I stayed here during the second week of May this year, 2022. I drove down from LA for my cousin's surgery and was planning on staying in the hotel the entire time to be there if she needed me. So, I was nervous about the accommodations that I would be spending almost a week in, all day and all night. It turns out that I was very pleasantly surprised and that City Express Suites Tijuana Rio surpassed my expectations by much! Starting with the parking attendant, the level of professionalism and polite attitude was 10/10. The doorman directed me to the front desk where I was further helped by busy, but friendly staff who took time for me and made sure I understood everything. My room key got me into the elevator and only to my floor, which made me feel safe! My room was very spacious and had everything and more that I could need to stay for a day, a week, even months at a time. The kitchen was clean and stocked with cooking utensils and even some water! The bathroom was also clean and was stocked with towels and soaps as well. The room key also got me into the gym they had on the same floor as the main desk. It was such a nice, quiet, cool gym that I went every day I was there! The hotel itself is very conveniently located to a gas station/convenience store, as well as dozens of restaurants, such as sushi and fresh salad/health eating. Every morning I walked across the street to get a newspaper and then ate breakfast at a little restaurant adjacent to the clinic my cousin had surgery in, called, “Ambrosia Café u0026 Sandwiches.” It’s a family-owned place and the owners are so nice and friendly and accommodating! The hotel is less than 10 minutes’ drive from the border, and less than 10 minutes’ Uber from the downtown area and great restaurants, such as Cesar’s (Famous for THE Cesar Salad)! Finally, I parked my personal vehicle in their parking structure, and had plenty of room, and close access to elevators. I never felt unsafe with my car parked there. Overall, I would rate my stay here as a 10/10, and feel confident that I have a safe, secure, convenient place to stay whenever I want to visit Tijuana again! Thank you, City Express Suites Tijuana Rio!

2 Valerie Ann Sotero - a week ago

First time at a hotel in Tijuana and i didn’t know what to expect. We had to walk here and it was raining outside so arrival was stressful. Once we figured out where to check in at the the lady greeting us had an attitude. Im not sure if it was because we were disheveled pr what her deal was but it didnt help our situation and was very much so unappreciated.
The elevator was suspicious as soon as we walked in to this cramped, no ac space, it was bouncy.
The room itself seemed great. Air conditioner is extremely loud unfortunately.
But the bathroom is a major issue, again seemed great but only if you arent looking too closely at details. There were other peoples hair all over the floor, toilet seat too small for toilet. And the shower curtain is like 6 inches too short so when you shower water goes everywhere and floods the bathroom. Why wouldn’t you protect your own building from mold and premature disrepair and just get appropriate shower curtains? Also no wash rag to clean your face or body? Is that just a Tijuana thing?
I paid $153 for a Friday night out of desperation and it felt very excessive to me. For Tijuana, seems like i should have at least gotten a clean and well prepared bathroom to go with my room and definitely should not have included a receptionist with an attitude.

3 Nataliia Uvarova - 5 months ago

Room was great, large windows, but...dirty from previous occupants and space next to the windows also, curtains had some red spots (blood or jam - you never know...). Kitchen is perfect for vacation - it has electic stove, refrigerator, microwave. Clean and nice. Room was great, furniture is new, mattress is convenient, was some dirty spots at the coach. Breakfast was ok. I could eat only omelet. Also coffee, cold cuts, and fruits was fresh and tasted good.

2 Al Mars - 4 months ago

PROS: centrally located, good price, beautiful building, wooden floors.

CONS: poor housekeeping, dirty room: from floors to shower and fridge. Photos attached.

The wooden floor is sticky, there's dirty yellow spots all over shower wall and floor, fridge has dust all over it. TV isn't positioned centrally and isn't adjustable.

4 dutchess redmond - 6 months ago

One of the best hotels in Tijuana, the breakfast sucked just eggs, small sliced cheese and ham, beans and yogurt. The rooms were nice with a kitchenette. Bathroom has a shower no tub, no one speaks English but in all not a bad place to stay. Must wear a mask.

4 Eve LOPEZ - 3 months ago

Very clean rooms very spacious customer service is great very friendly service would definitely recommend love that theirs no carpet in the rooms