The Westin Resort & Spa, Puerto Vallarta

4 Dawn Hernandez - a month ago

Great beachside resort close to the airport. Air Conditioned rooms. 2 pools, one for the kids and activities and one for everyone. Great staff throughout the hotel especially the staff that took care of drink and food orders by the pool. Excellent food at the steak and seafood restaurant and by the pool. Spa services were more expensive than stateside spas so we did not get any services One of the days we were there the cruise ship passengers were on-site and some guests were disruptive at the pool. Nice to be able to walk on the beach and dip your feet in the ocean and watch the sunset. As to be able to set up room charging so you don't need your wallet or cash while you're on the property. Overall this is a great resort and I would return.

5 Joannee Diaz - a month ago

Everything was perfect!! Was able to get upgraded to a suite as a Platinum member. Food was delicious with exceptional service, several pools to chose from so there was not a feeling of overcrowding. Breakfast buffet is not to be missed. Poolside and beach service was great. Will definitely return again!

4 PINEDA URBINA KAYIM - 3 weeks ago

Beautiful place. Drinks and food was notably good. The staff was very nice and accommodating. Had a couple of electrical malfunctions in the room but they were attended to swiftly. Room service was quite expensive and I wasn't notified that it wasn't included in my all inclusive package, otherwise I wouldn't have ordered.

3 Jayson Sayler - 3 weeks ago

Some good parts about it are a good amount of amenities and the service was good. The beach equipment closes at noon, so be sure to get those rentals in the morning.

Some down sides were that it is an older resort with a good amount of maintenance issues.

The website has a shuttle listed, but we were informed no shuttle exists and we would have to pay the $20 cab from the airport. Come to find out, as we pulled in we saw a Westin branded shuttle bus parked in the side of the parking lot. Would be nice to have this info updated online.

5 Suzana Kedron - a month ago

We visited in a day pass. What a lovely property. The architecture from afar seems ominous but once you’re on property is very warm and welcoming. There are several employees that should be commended. Ms Adriana who tended to the cabanas - what a hustler a true go getter. Emma is the spa have the worlds best massage as did Pearl I heard. Great place. Well run. We will be back.

5 Kimtsy Sanchez Gomez - 2 months ago

We had a wonderful stay at the Westin. The room was comfortable and clean. My son thoroughly enjoyed the pool he didn’t want to get out it. They have multiple pools that are warm and large. You might occasionally see an iguana hanging out by the pool. There is beach access from the hotel but the water was a little rough so we decided not to get in but you can rent jet skis there. The breakfast buffet was delicious. They had a lot of different options from oatmeal to beef broth soup or fresh omelettes and waffles. It’s walking distance to the Marina and about a 15 minute drive from a the Malecon. All of the staff was very welcoming,friendly, and helpful. We definitely enjoyed our stay

1 Mo Amara - 2 months ago

We used to stay here when it was not a part of the Marriott chain. Here we are 8 yrs later. They divided the grounds in half using a barbed wire fence and planters, splitting the pool areas in half. They dont offer any activities, no happy hour, no Cevice bar. NOTHING GOING ON IN THIS HOTEL. It's so dead! The place is a disaster. It's so dirty, they have no activities. The fixtures in the bathrooms are so cheap. Look like an old YMCA. So disappointing! This place is not worth staying at.