Sheraton Buganvilias Resort & Convention Center

1 Atul Ratanji - 2 months ago

One of the worst all inclusive hotels I have stayed in my life. Never to return. The room I was given had roaches all over. Plus the floor smelled moldy. They lied about the number of restaurants. It has only 1 sit down. The other one is a converted poolside restaurant which is open air and that they requested to have a reservation. It was hot and humid and all dressed up and you are sweating bullets.
From the front desk to concierge they all were rude and unprofessional and no help whatsoever.
Look at some of the pics from the outside in the back of the hotel it looked to like I was staying in a run down Motel with clothes hanging from the windows.
I advise people to stay away from this resort.

It's like a local Motel and 90% of the people were local.

Also no premium liquor or beer everything costs you money. The Marriott has gone cheap.

You're better off staying in another hotel. Never ever i will return or stay at any Marriott properties.

5 Rebekah Hall - 5 months ago

This is a BEAUTIFUL resort!! We stayed here for our honeymoon and it was so much fun! We hope to return one day. There are many activities on site- they have wonderful restaurant options and the pools are great. I also recommend the spa for a relaxing massage. If you are there on a Sunday they have Mexican Brunch buffet and there are ENDLESS options and you can eat as much as you want. We really enjoyed our stay here, the staff is excellent and we can’t wait to return!

3 Tye Shavik - 4 months ago

This hotel was fine.

Pool was a little slimey and had a strange smell, a bit like vinegar.

The room had some broken furniture and the AC struggled to keep the room at 25°C, running 24/7.

The shower rapidly cycled between hot and cold water, low and high water flow. You had to constantly fiddle with the knob. I had to keep my showers really brief.

Had a couple of drinks and they were good. Didn't try the food at the hotel.

5 Jon Howes - 2 months ago

this place was amazing. It was all I hoped for my trip and more. the food was amazing, all day cocktails made for a really fun time, and the staff were super courteous. highly recommend this resort. big should out to Liliana from the entertainment team, playing volleyball with her was the highlight of our stay, please thank her for us.

5 Maria Garrido Tax - 3 months ago

Stayed here with my family during spring break. It is a 15 in walk from the Malecon which was great, the rooms were comfortable, there are 2 great large swimming pools, as well as the beach, and they have a Sunday buffet with live music that is amazing! The food selection is enormous, the mariachis were a delight! Will definitely come back.
Note: be careful from timeshare sales folks, it seems to be standard practice for them to sit you down for presentation in Mexico.

5 Best of Denver - 3 weeks ago

5/5 overall Bonvoy experience and here is why…

We were greeted with champagne and chocolate covered strawberries in our room. The room features sunset facing outdoor hot tub, hammock, a huge walking closet among many standard amenities.

The club’s staffs, food and drinks are great - even though we only didn’t spend that much time at the exclusive club.

The internet is intermittently slow.

We tried the 2 out of 3 restaurants in the resort. They are typical resort quality. Not the best, but not too expensive.. no complaints here.

All in all, we got to relax, spent tons of time in the pool and hot tub watching the sunset.

5 Ken Eugene - 4 days ago

If you're a bonvoy platinum elite or titanium elite, this place is a steal. We got the cheapest room, and with titanium elite, we were upgraded to the ocean view on the club level rooms.

All the service is top notch. Pool bars are great, all staff waits on you for anything you need.

Great restaurants on the campus, countless places to get a drink.