Secrets Vallarta Bay Puerto Vallarta

5 Logan Larocque - 4 months ago

This resort is beautiful. I’ve stayed at a few in Mexico as well as Central America and the Caribbean, and this had to be the cleanest and best kept. The staff are so friendly and helpful, the drinks are great and the food is spectacular. We loved the French restaurant and Italian as well!

Secrets side was kids free !! The sunsets were unmatched. I would highly recommend Daniel ( server) as he helped us with all our food and drinks daily :) 10/10, will be back some day !!

5 Rebecca Olbrys - 4 months ago

We just returned from Secrets Vallarta Bay and we had an amazing trip. We went with our best friends and we all loved it. The grounds and rooms were beautiful. The food and service top notch. From Check in to Check out, the staff is on top of everything and very attentive. Our servers at the pool, Junior and Manuel made our trip so much fun. Our drinks were always full and they couldn't do enough for us. Giovanni Lopez greeted us upon arrival and checked in with us daily to make sure we had everything we needed. We can't wait to go back!

4 Anthony Marquez - 4 months ago

This is a really nice all inclusive hotel. Common areas are gorgeous. Rooms were very roomy and nice views . We got a great deal through Southwest airlines so we can't complain much. We chose it because it was adult only( no kids). However we discovered that half the hotel (called Dreams ) was for families. So although the pool areas are separated, most of the restaurants will have kids there. The service is good , all staff is extremely accommodating . I would have liked to have a better orientation to understand all the offering once we arrived. Instead we were given the typically upsell intro to get us to move to more expensive rooms and standard "time share" stuff. Once we figured out all they had to offer with our standard stay.we were good with the amenities and offering. Rhythm of the Night excursion is a must!!

5 Ben K - 4 months ago

I have only stayed here once, but it left a great impression. The location was great, but the touches like the outdoor ping pong table or giant chess board were pretty nice. The rooms lived up to the star rating online and the food was GREAT! The first night we were here, we were entertained by a show of fire performers, which was way worth it. You can't go wrong with an all inclusive resort, but there were enough activities at night to keep the stay a fun experience even after most of the city dies down.

4 Robert Vidal - 4 months ago

So overall I like this place. The location is great and the property is nice with great access to beach front. The restaurants are nice and the food is pretty good for an all inclusive. My one complaint is the musty smell of the rooms. The AC automatically shuts off when you are not in the room so the rooms take a while to cool off when you come into the room and that contributes to the musty odor. We had to ask for a dehumidifier to help the smell but it didn't take it completely away. The rooms are nice but they could use a little updating. But if you can get past that then this is a really nice place to stay. I'd definitely come back.

4 Tj Nyce - 6 months ago

We had a fantastic getaway from the Canadian winter following a 2 year lock down. So many good things to say about the food and staff at this location. The room facilities needed some work, hence the lower review but what the facilities lacked the food and friendly staff made up for.

Google needs half star ratings. I'd give it a 4.5.

The beach was nice but if you are looking for the ocean experience the east coast is better. Although the city of Puerto Vallarta is beautifully situated amongst the mountains. So much culture in this city if you are willing to explore.

5 Troy Hoskins - 3 months ago

The reason why we love this resort is because we feel so welcome here. The staff is so friendly and very helpful. We had Oscar take care of our luggage he took care of it as if it were his own! We always sat in Emilio’s section at the pool. He most definitely took care of all our poolside needs. Emilio is extremely knowledgeable in all the drinks! Our pool concierge was Aldo and if we needed anything at all, he was the one that made it happen for us. The pool entertainment crew do an awesome job and Fidel made activities fun! When we entered the Market Cafe we always loved to see Anahi. She is by far the best hostess because of her friendliness and personality! There are four waiters in the Market Cafe that we definitely asked for every time and they were Sergio, Humberto, Antonio and Cesar! They all bent over backwards to make sure we had anything and everything we needed! Amazing staff means a lot to us along with the beautiful resort and awesome restaurants!