Plaza Pelicanos Grand Beach Resort

5 Brian - a week ago

Stayed here two times now and I really like the beach resort vibe. The lobby area, pool area, buffets and restaurants were all perfect. The rooms were awesome as well. The breakfast Buffett and all buffets were great. Didn’t eat too much at the restaurant though. Outside the area there weren’t too much to do, so I just caught an Uber for a short ride downtown to do what I needed to do.

This place is awesome if you want a place to chill out and enjoy your vacation in PV. Not too far from downtown and equally secluded and quite. A good place far from home.

2 gklkcates - 3 months ago

The best thing about this resort is it is very clean and the AC works. Beyond that, it goes downhill. Unless you like to dance in the shower, its not fun- the hot water is very inconsistent and goes from warm to cold to scalding and back and forth without ever being consistent. The resort in general is old and in need of major repairs and updating. There is spalling concrete, holes in the stucco, uneven pavers, and just outdated furnishings. Also, the food at the restaurant is not worth the price, the drinks are severely watered down, and the little beach-side pizza stand is not good. We ate breakfast every day in small cafes outside and across the street from the resort (Mi Pueblito is amazing!) for less and the food was amazing. Don't do the all-inclusive- even at $65/ day it isn't worth it. If it hadn't been free as a work reward, I wouldn't have given it 2 stars. This resort does not belong in the mix of Interval International Resorts.

1 Holly Claghorn - 2 months ago

Unfortunate place to order all inclusive. Don't. Bar on 8th floor only open at nighttime and closed to public for special events. Nightly entertainment is a joke.The pool bar is a service bar and snack bar. Restaurant buffet is bad food for people used to good resort choices. Small buses disgorging locals for 2 day check ins explain the lack of other types of travelers. Villas del Palmar had a great experience for all inclusive so it really is a property management choice. Never again.

1 AJ Mindiola - 2 months ago

Ok anyone who thinks this dump is acceptable or better yet they call it a resort has very low standards.
Worst experience
THIS IS NOT A RESORT
It’s a trashy hotel for locals to party at
No food - horrible rooms
The place should be condemned it’s falling apart, do yourself a favor and save your family vacation by avoiding this dump.

5 Ashley Altun - 6 months ago

I had read the reviews, and was a bit nervous for the price we paid (cheapest vacation we’ve ever been on). This place is FANTASTIC!! The food was my most important factor and it is so great here!! Fresh, flavourful and good selection. The staff.. wow the staff are so amazing. The hotel itself is older but well kept and clean! The beach is perfect. The location is not bad either!! Overall I would suggest this hotel over the 5-6 others I’ve stayed in over my life In mexico!!

2 Samuel Abraham - 5 months ago

Website advertised that there would be food available from 10:30 at night until 7am. That is not the case. None of the employees seem to be on the same page. Some say there will be "midnight snacks" then others no. When asking management they don't seem to care at all. Just a shrug and mention of COVID as an excuse. Should at the very least take down the signs stating that the kitchen will be open from 10:30am to 7pm and remove from the website. Would have chosen a different hotel had I known this would be an issue.

2 Mary Hulme - 5 months ago

My family and I are a family of 5 and it’s not easy to find 1 room for everyone. We booked a package with Swoop and had limited hotels to choose from.

Positives: The hotel is in a great location! It is walking distance of the Malecón and many amazing restaurants nearby! The staff were extremely accommodating-Salvador, Andres, Jaime were awesome!! Our room fit everyone comfortably. We were in Two Room Suite B. There was a queen room with a bathroom-the shower had hot water, robes, a safe, a kitchenette with a fridge/freezer. Our youngest slept on the couch that folds down to a bed. It also had a bathroom. The last room had 2 queen beds and a bathroom. We had 3 separate rooms, which was awesome. The downfall is our balcony had no wall and we were next to the bathroom. There was no path and guests would walk through our balcony to get to the bathroom.

Negatives:
1) The hotel is old and needs a lot of work. There is only 1 bar and it’s downstairs in a cave. The pool bar doesn’t have seats. The sky bar is the nicest on the resort.

2) The food isn’t great. There was a make your own omelette station, which was good. No bacon! You have to ask the omelette chef for bacon. That’s the buffet. For dinner, the meat and dessert was okay. There’s nothing amazing. There’s only one restaurant and you have to make reservations after 11AM everyday. You can only make it for that same day. We had their version of “Asian” and it was strange. There is an amazing taco stand, food truck, and 5 star restaurant nearby. We ate out every night after the first night.

3) The alcohol is super cheap. They also have no fresh fruit or juices. I ended up buying a bottle of Flor de Caña rum from the liquor store nearby. I drank rum with ice and lime.

4) The coffee is horrible. My husband and I went to 24 hour coffee fix every morning. It was so good and cheap! They filled our yeti cups with iced coffee for 100 pesos (2).

5) The entertainment is disappointing. They do a water aerobics class and volleyball during the day. At night, there’s only 1 hour of a show, live music, and the rest of the hotel is dead.

6) They are crazy with masks. We just left Canada, which just dropped them, and the people at the resort make you wear them to get food, in restaurants, and to get drinks.

6) We never even were welcomed by the staff. We didn’t get vouchers or anything. I had to research tours before. The concierge didn’t know much about the tours and had to make phone calls.

We would definitely not come back. We would pay more money to stay at a nicer resort like The Hilton, Iberostar, etc.