Garza Blanca Preserve Resort & Spa Puerto Vallarta

5 Tyler Thornburg - 5 months ago

This was an amazing place for vacation. The water is clear blue, the resort is located with mountains behind you and the ocean in front.

We stayed in an ocean view suite that had a beautiful view of the sun setting over the ocean.

We had the all inclusive package which was definitely worth it. The steak house was amazing but you have to make reservations.

The staff was friendly and attentive. My only complaint is that the beach is not closed, so there were 3rd party vendors trying to sell you stuff.

5 Alex Fermin - 2 months ago

Remember to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a resort. This site will compare thousands of booking websites and normally will have rates a lot cheaper compared to others! Thank me later on! This place is one of the best in the area. I have been coming here for years. If you stay for a few days you for sure will love it I'm sure!

Very, very good. This resort is wonderful all around. The service is simply exceptional. The breakfast buffet is amazing. The beach and pool areas are very nice and well maintained. I highly recommend staying here.

4 Kat - 2 months ago

The good:
The rooms are big like as big as our whole house big!
The tub is giant and has ocean view in our room.
The housekeeping was on point.
The balcony is big enough to host a party.
The pools were fantastic and the service poolside for drinks and snacks is exactly what we needed.

The bad:
There is a hard sell on time shares here and they sorta flag you down and offer you this and that to sit through a tour and sales pitch. So don’t say you’ll think about it or be indecisive just say NO.
It’s sometimes hard to get a ride into town.
The restaurants are just OK.

5 Stan K - 4 months ago

Beautiful resort with just about anything you could ask for, if you are looking for a relaxing and upscale getaway. The restaurants are terrific and the newer ones in Hotel Mousai (its sister hotel on the same grounds) can truly be considered fine dining. The rooms are amazing and spacious and the included activities are better than many of the paid excursions that I've done in the past. Really enjoyed our stay and will return again.

3 Sarah Quilty - 2 months ago

The resort itself is very nice. The rooms are clean, the staff is incredible, the restaurants are tasty. Be aware that they will hound you about attending a time-share presentation. Don’t do it. They say it’s only an hour of your time, but it looked like they took people’s entire day. Just say no immediately. We declined and suddenly became invisible to the concierge staff (she told us dinner reservations were made; they were not). It’s off-putting that they hound you about this right at check in. Also, our final bill was way over what it should be. We’ll be contacting the resort to find out why they charged us twice. I’m hoping to get it resolved immediately. Just make sure to keep all your receipts and be wary of the staff dressed in black (concierge), they’re jackals.

3 Orkid - 3 weeks ago

We had a suite in the panoramic tower and it was wonderful with beautiful views. The servers and staff were attentive and hard working. Most of the food was great.
I took stars off for a couple reasons. Firstly, the resort is expansive and they have only 2 trollies to take you around which is not enough. You end up waiting and a few times it was full and we had to wait for the next one. The second reason I took stars off is because the cut off for the "all inclusive " is at noon on the day you check out without any compromise. We explained that we were planning on eating lunch before our flight and were not aware of this rule. They were unaccommodating. They said that the concierge should have told us upon check in but we were a group of 5 and no one was aware of this rule.
All in all the staff is wonderful and the rooms are nice but as a family that travels to Mexican resorts 3 times a year, I will not be coming back to or recommending Garza Blanca

4 Lawrence Garrett - a month ago

Location is amazing. Rooms are immaculate. Food is excellent. Bar service is mediocre. It’s a bunch guys who seem not to like people. And the spa is the worse... It’s over priced, poor quality and they’re deceptive. The lotions you thought goes with the massage are lotions you’re actually paying for in addition to the massage. You’ll end up buying a 2.25 fluid ounce bottle that cost $80.00!!