Fiesta Americana Puerto Vallarta All Inclusive & Spa

5 Joshua Anderson - 4 months ago

We really enjoyed the heck out of our stay here. The service was outstanding through and through. The rooms were small but comfortable. The food was outstanding in each and every restaurant. The pool side tacos were the absolute best. We did enjoy the spa during our time there as well. We hope to come back very soon.

2 Katerin Montes - 2 months ago

Upon arriving to Fiesta Americana PV we were greeted by the bell assistants who helped us with our bags. When we checked in the process was smooth to except for them selling us the “Adults only experience”. The adults only experience was $85 per day. The only
Perks of this experience was the adults pool. Everything else take in mind is already included. Rooms were okay, management can work on improving their hygiene as there is mold is their bathrooms, stains on sheets, and worn down furniture. The food was okay and can be described as below average. There are only three restaurants which you can choose from Asian, Mexican and Italian. Mind you sometimes waiters can cut you off from ordering food as we were by taking away the menu from you. Service at the bar stations is okay as well. You are served as someone previously stated drinks in plastic cups that are sometimes dirty. They will try to sell you activities as well. I would suggest checking trip advisor and there are more affordable options. Staff is friendly, but I would definitely suggest checking out other options.

5 Michelle Hernandez - a month ago

Such a relaxing vacation. If you want to enjoy a family vacation with children, this is the place. The staff is very friendly, the food is to die for and the service is phenomenal. We highly recommend this place. Thank you to the breakfast buffet staff for all their efforts in making a food option, the best. The great dinners are very pleasant. The children activities are really good and it is such a clean family orientated hotel. We are looking forward to our next vacation. Thank you for a great experience.

Your friends from San Francisco, CA. u0026 Michoacán, Mexico

3 Patricia - 2 weeks ago

Their web page states they have bus shuttles to and from the airport when staying a number of days and that was a lie. The girls are clueless when you ask them anything. We arrived early in the day and right away took care of our luggage while we waited to get checked in. At 3pm our room was not ready and was told to give it to 3:30. It wasn't till 4 that we finally got our room only to find out it wasn't what I reserved. We went back down stairs and they put us in another room that was. Almost got walked in on after a shower by a cleaning lady who didn't knock. There was was a kids underwear hanging on the lamp. By 5pm I was ready to go somewhere else. They didn't have our dinner reservation, which most days was always a problem too. Mariel the manager tried to make up for all the mishaps with a simple day bed. But we just chose to get it past us and hope it would get better. The rest of the staff was super friendly and great. The food was also good. The adults only pool was nice just needed a little work done in some of the tiles. On our last morning we chose to get room service on our breakfast while we packed and our food never showed up! Overall it was an ok experience there wasn't much to do at night so we would head out into town. The next door hotel always looked like they were having a blast with music going on.

5 Omar Calderon - 3 weeks ago

The service was superb. We were treated so well in every single restaurant and area of the hotel. The concierge service is phenomenal. We really enjoyed our stay. The staff is so kind and attentive. The food at the restaurant/grill at the upper pool/club is amazing.

2 A. Corbo - 2 months ago

This was our third stay at the Fiesta Americana chain. The last two were in Cancun and the last at Puerto Vallarta. My husband and I left pretty disappointed after our week's stay because we've always enjoyed only the best from the FA. The staff are all lovely. However, management is seriously skimping a lot as evidenced in frayed bathroom towels, insufficient amount of cleaning staff which translates into long waits to have room cleaned. The doors and walls are dirty, bathroom ceiling and wall was in need of painting. It looked moldy. For the amount of money we paid, over $2000 US, the room should have looked beautiful and smelled refreshed. On the contrary, the room resembled a Days Inn that we stayed at near Atlanta off the expressway. Small and ugly furniture. Overall, very sad and disappointed with hotel management.

0 Verified Hotel Guest - 3 months ago

Positive: They take care of you! I got there before check in and my room was ready. The food was awesome for it to be an all inclusive. I had a hangover and they came to take care of me lol. They clean your entire room everyday. They were so sweet. Negative: Had to make reservations for dinner.