2 Nika Trimble - 8 months ago
Upon arriving we were a bit confused because you arrive on the very low level which is PB and then we have to take the elevator up to lobby to check in. Our bellman was the sweetest one of all he helped take our luggage and brought them down. He is very kind and helpful and also speaks English which was a tremendous bonus.
I’m so glad I did not have to work until after I left the hotel because the Wi-Fi is tremendously unstable and even while watching TV there’s a lot of lag and buffering
The receptionist I’m sure it’s just paid to stand there or sit there all day because she is not very helpful. They advertise the pool and gym except for the pool is not operational although it’s turned on and working but apparently they have to fix the heating which they should just takeoff the website until it’s actually ready to be used.
After also being told we cannot have any deliveries made to the room we have to actually go all the way down and pick it up I’ve never been told this and out of all of our hotel stays typically you can leave food with the receptionist at the lobby and they typically will call you to let you know it’s here or they’ll send someone up but at the Wyndham you just have to be on alert and not be doing anything else and go get your own food or anything else you’re having delivered.
The best part of this experience was our suite which we had an amazing view and the bathroom and the room was incredible. Outside of the room and the bellman I would’ve given a 1 star review.