The Green Park Hotel

5 Maggie ruvalcaba - 3 months ago

What blew me away was the attentiveness of the staff, their customer service u0026 the food. The customer service i experienced here by every single one of the staff members is unmatched!
We started our day by having breakfast at the hotels “The View Restaurant” our hotel stay included a continental breakfast consisting of fruit, toast, juice, and coffee. I also ordered eggs Benedict. For dinner I ordered a mouth watering Medium rare prime rib with baked potato spinach and cream! An excellent choice.

Mexico City is incredibly busy, so having a hotel that provides a relaxing feel is a must for me. The hotel is well located close to all major sights including Chapultepec Castle, park and anthropology museum.

The food: delicious! I recommend the hotels restaurant “the view” as well as the roof top bar “business lounge” also a great place for pictures.
The rooms: spacious with balconies and pretty views of Chapultepec park or the patio.
The ambiance: European luxury
The staff: excellent, attentive, above and beyond.

3 J. Celestin - 6 days ago

Beautiful room but you can see the age of the hotel here and there. I would rate higher, but the mattress is thin and hard and the pillows flat. Also, if you have a room that is next to the street you will need Ambien because the traffic noise never stops. The noise is horrible.

2 Richard Pena - 2 months ago

Spacious rooms, well decorates but hard, thin matress was not comfortable and Wifi was spotty and slow. Ordered room services for breakfast and never came. Decided to go out for breakfast instead... Only got a half hearted apology from the front desk attendant.

5 Courtney Nelson - 4 years ago

Looking for a relaxing first night in Mexico City, we were overjoyed with the Green Park Hotel. From the moment we walked in the atmosphere of kind hospitality and calmness was palpable. We went for the budget option and did not opt into the park view. I thought I would regret that, but the layout of the hotel lends itself very well to still feeling airy and full of light even on the interior spaces. Honestly, with the proximity to the park and all its wonderful museums, our only regret was only staying here one night.

5 Edgar Nunez - 3 years ago

Well located, probably not the best from walking distances standpoint, but Uber works and is inexpensive enough to make it a great deal. Facilities are ample, clean, quiet despite the proximity to a main route. Continental breakfast included could definitely improve as it is nothing more than butter, roasts and jams. Ruperto is a great valet / bellman taking care of you on the way in and out from the hotel. Free parking available. Best to book directly with them vs online booking systems

1 Polina Timchenko - 4 years ago

Hotel is very average in what it has to offer, we had a huge window from bathroom to the bedroom that had a curtain that wouldn't close because it wasn't put in place right, so it made the whole stay really awkward. Interiors are very sad - "new trying to be old" style. Breakfast took us forever every morning although they had twice as many people on the floor than customers. First night heard people having sex from another room, which is whatever, but tells me something about how sound isolation isn't doing it's job. One of the days shower was cold. And last but not least - got 250$ stolen from my bag, which I really hope whoever took them, needed them more than I did.

1 Mikey Dee - 3 years ago

One of the worst hotel experiences I've ever had and I've staying in a LOT of hotels around the world, from $1 a night to 100s a night. The staff was completely unprofessional and lied to me during my entire stay. Beyond the TV not working and the shower only having cold water, there was a party underneath my room which I was uninformed about at check-in. Not a little party but a massive one. The sound system was right under my room. I complained, was told I should suck it up and deal with it and that the music would be done by 10pm. The music didn't end until 2am. I complained throughout this time and I was told again and again to suck it up. I was in a park view room. It's not a park view room its a loud busy street room with windows that don't block any of the sound. Beyond all these horrible experiences the hotel itself is gross. I chose this place because of all the good reviews and I was baffled after my experience. Who is writing these reviews?! I will never stay here again, I left after 1 night of my 3 night booking.