PetYou Polanco

1 William Gonzalez-Ramos - a year ago

The worst customer service I have ever experienced at any vet! The staff was unprofessional looking at their cellular phones the entire time and didn’t even say hello! I will let all of my colleagues at the US Embassy know not to bring their pet here ever! They don’t even deserve 1 star!

5 Elena Itchel - 2 years ago

My dog has a membership here, because my vet recommended it.
I usually go to my nearest vet to everything, but I consider a good option this place because is 24h and they accept emergencies. It's open even on Sundays.

5 Mayda Alicia Ávila - 3 years ago

My pet is really care there

3 Diego Castañeda Corzo - a year ago

(Translated by Google) If you are looking for a specialty place it is perfect. For general consultation leaves much to be desired. Doctors in general are good, but they rotate a lot and when you make an appointment with someone in particular, it turns out that they no longer work there. The reception is very poor and sometimes rude.
When you call on the phone, they rarely answer you and end up referring you to the Interlomas branch.
The place is clean and very well equipped, but the staff is very poor and, I insist, if you are looking for "family vet" I do not recommend it.

(Original)
Si buscas un lugar de especialidades es perfecto. Para consulta en general deja mucho que desear. Los doctores en general son buenos, pero rotan mucho y cuando pides cita con alguno/a en especial resulta que ya no trabaja ahí. La recepción es muy deficiente y a veces hasta groseros.
Cuando llamas por teléfono rara vez te contestan y terminan por canalizarte a la sucursal de Interlomas.
El lugar está limpio y muy bien equipado, pero el personal es muy deficiente e, insisto, si buscas "veterinario de cabecera" no lo recomiendo.

5 Pamela Vázquez Puente - a year ago

(Translated by Google) The place is very nice, clean and spacious; the offices are very well equipped so that the veterinarian or the veterinarian checks the patients in the company of their owners; the attention, both reception and medical, is excellent: very friendly, reliable and professional; now due to the pandemic, they have all the basic measures and respect them; the prices are a bit high, but they are consistent with their services, which include calls or messages at any time (they even called me constantly to ask about the state of my cat after his operation). Excellent vet, I highly recommend her! (by the way, the UNAM also recommends it and, in fact, I met it for this one).

(Original)
El lugar es muy bonito, limpio y amplio; los consultorios están muy bien equipados para que el veterinario o la veterinaria revise a los pacientes en compañía de sus dueños; la atención, tanto de recepción como médica, es excelente: muy amable, confiable y profesional; ahora por la pandemia, cuentan con todas las medidas básicas y las respetan; los precios son un poco altos, pero concuerdan con sus servicios, que incluyen llamadas o mensajes a cualquier hora (incluso me llamaron constantemente para preguntar por el estado de mi gato después de su operación). ¡Excelente veterinaria, la recomiendo mucho! (por cierto, la UNAM la recomienda también y, de hecho, por esta la conocí).

5 樂遊奇趣 - 4 years ago

(Translated by Google) This is a great pet hospital. 24-hour professional doctor service and more equipment. The quality of medical service is the best.

(Original)
這是很棒的寵物醫院 24小時專業醫師服務 還有更多儀器設備 在醫療服務品質是最好的

1 Miranda Lara - a year ago

(Translated by Google) WORST experience! DO NOT LEAVE YOUR DOGS HERE. Yesterday I left my dog u200bu200bwho hurt his paw and they gave him the worst treatment! They did NOT do anything but give her pills and put her in a cage, they made me leave her at night for "pain control" and they didn't control anything, they just wanted me to leave her to get some wool. They gave me a perfect disk and it's worse! They said they couldn't do a neurological study because my dog u200bu200bwas "very restless." THEY HAD IT FOR MORE THAN 24 HRS AND THEY COULDN'T TRANQUILIZE IT AT ANY TIME ?? I don't believe anything! Terrible vets! Terrible service!

(Original)
PEOR experiencia! NO DEJEN A SUS PERROS ACA. El día de ayer deje a mi perro que se lastimo la patita y le dieron el peor tratamiento! NO hicieron nada mas que darle pastillas y meterla a una jaula, me hicieron dejarla en la noche para "control de dolor" y no controlaron nada, solo querÍan que la dejara para meterse una lana. Me la entregaron disque perfecta y esta peor! Dijeron que no podían hacerle un estudio neurológico porque mi perra estaba "muy inquieta". LA TUVIERON MÁS DE 24 HRS Y NO PUDIERON TRANQUILIZARLA EN NINGÚN MOMENTO?? No les creo nada! Pésimos veterinarios! Pésimo servicio!