3
Jamie Cunnane -
a month ago
The food was great - the carbonnara, the ravioli u0026 the salad.
The service not so great.
We received our pasta dishes some time after a table beside us that came in and ordered 20 minutes after us received their entire five dishes.
They charged us for bread which seemed to be included in their well detailed menu. We expected to pay for the salad which we did. Their explanation on the menu that you receive a side, etc seems incorrect given the charge for the only "side" we each received, bread.
Despite the pastas taking 45-50 minutes to come out, the waiter attended our table within 60 seconds with his phone translating to us that we had to order our last drinks now. It did not appear that this same information was disclosed to any other tables. Perhaps incorrect here, but good service would be to let us enjoy our meals before giving out such trivial information.
We were never asked was our food okay. And the waitress that initially served us hid in the back for 40 plus minutes as it was clear that there was some sort of error in the kitchen with our waiting time / order of food being delivered to other tables.
Food good, service bad.