Hotel Principal

5 Esteban Ocampo - 2 months ago

Very nice service, however, the rooms and bathrooms are a little small. The beds are a little stiff. But the view is beautiful. The hotel building is really old so I can see why the rooms are small. Other than that, lots of shopping, restaurants, and other things to do within walking distance.

The breakfast is amazing and you can order pretty much anything you want(as long as it's on the menu). The only complaint I have is that there is no A/C and you have to keep your windows open. That being said, the traffic around the building is really loud and if you're not used to that, it will be kind of hard to sleep at night.

3 Dylan Clark - 2 weeks ago

Great location, decent hotel. But rooms are LOUD. Avoid street-facing rooms at all cost. But even the internal rooms are loud. Road noise is significant. And rooms have slats for ventilation, so noise enters. Inexcusably, the cleaning and work staff is very noisy early in the mornings. They laugh, talk, and clang around, starting at 6am. The location and rooftop breakfast almost make up for the noise, but I don’t think we’d stay here again.

3 Rick Boissy - a month ago

The hotel is really nice, clean, cheap and well located but it's really noisy so you can't rest well especially during the night.

5 Rhonda Bolton - 6 months ago

Great food u0026 service. The restaurant is located on 2 levels of an atrium and old stone columns with high ceilings. We ate at the bottom level. It was an amazing 1st meal for my 1st trip ever to Mexico City. Very special meal with my daughter!

3 Ben - - 4 months ago

Hot rooms, no fans, people (staff?) were up all night moving things around. Open window to the noisy hallway with no way to close it. Check in was quick and easy.

5 Matt Chard - 8 months ago

The hotel was great for the price. It's located in a safe spot in Centro historico and is a short walk to most of the museums in the area. We were able to take the train from the airport to our hotel with minimal effort and walking. However, I'd recommend uber if you have large luggage.

The hotel was very clean, nice looking, and they came to give new towels everyday.

Warning: the cheapest price rooms are ones without windows and they feel really dark. We upgraded to a room with windows and it was wonderful.

5 ariana Islas - 8 months ago

Highly recommended hotel, we stay here every time we visit Mexico City. First big plus, we showed up before check in and they let us in because a room was free. Always irks me when hotels make you wait till 2/3 even if they have room. This is a courtesy and if the rooms are free but BIG Plus for me.
I love the interior hallways, a very unique look. I stayed there for a week and it was a pleasant stay. I like that the hotel is off of a street where cars can pick you up and drop you off. Some hotels have a pedestrian only streets and its a hassle. The rooms were clean and their cleaning service is really good. We were a party of 4 so we always get the larger rooms and those have windows, my parents have gotten the small ones without windows. They said its more cramped but they enjoyed the stay. They have a terrace with a nice view, we took our dinner up there a couple nights. They don't serve food after breakfast but they leave it open for you to go up there. The breakfast was good but nothing beats street food taste/price. My parents liked to go downstairs to buy from vendors selling food in the early morning.
The hotel is very well located, Bellas Artes, Zocalo etc is walking distance. All the streets around are heavily tourist areas so there are cops everywhere.
My parents returned to the hotel a week later and they said the staff was extremely helpful. My dad lost his phone and they let him use the phone downstairs to help retrieve it. They had an early flight and had a wake up up call at 3:30 and a staff went up to the room personally to wake him up. We have tried Hotel Ritz down the street but my family preferred Principal. There's also an Oxxo right across the street which came in handy. There were also bathrooms available in the first floor and top floor which is handy if you are with a larger party. They have these huge lockers to hold your luggage before check in and they get locked in. I have left plenty of valuables out in the open in my room and never had any issues.