1 Danielle Ruben - 9 months ago
TOURISTS BEWARE! The food was okay, the service was mediocre, but they add an IVA tax line to the bill which does not match the prices on the menu. Per Mexico laws, the price listed on their menu is supposed to include this tax already. Some restaurants separate it on the bill but the total should be the same as the menu price. This was not the case. We noticed it and asked about it, since we'd never seen that on a bill before and we've eaten at dozens of restaurants in Mexico. They told us it was the tax, which is absolutely not legal.
We decided not to cause a scene and just pay the total and consider the 16% tax as tip. They came by (before we paid) to inform us that the bill did not include a tip. Considering the lackluster service, we were only going to leave a 10% tip. At that point, we paid just a little over the bill and left. We did not know enough Spanish to fight it and just wanted to leave after 2 long hours with barely any service.
Don't eat here. The food isn't good enough to be charged an extra scam "tax" and the service is bad. There are plenty of wonderful restaurants nearby that don't follow shady practices and have better service.