San Ángel Oftalmología Américas

1 Karys Flores - a year ago

(Translated by Google) The appointment is a sham since they do not respect it when attending to how you are arriving, the waiting time is more than 1 hour one, a total lack of respect for your time, the receptionists are zero organized, it was my turn to be the doctor with whom you The agenda would not be there and they told me when the same case arrives as with 5 other people, if they keep talking that there is nothing wrong, I think that they should have the education to notify in advance so as not to turn around in vain.
Terrible service.

(Original)
La cita es una farsa ya que no la respetan al atenderte cómo vas llegando, el tiempo de espera es de más de 1 hora una, una falta total de respeto a tu tiempo, las recepcionistas son cero organizadas me toco que el doctor con el que agende no estaría y me dijeron cuando llegue mismo caso como con otras 5 personas, si se la pasan platicando que no tiene nada de malo creo que mínimo deberían de tener la educación de avisar con tiempo para no dar la vuelta en vano.
Pésimo servicio.

5 Guillermo Bueno - 2 years ago

(Translated by Google) Professionalism and warmth

(Original)
Profesionalismo y calidez

1 Jesus Gonzalez - 2 years ago

(Translated by Google) The appointment is only to fill out your registration form, since they do not respect anyone's schedules! I made an appointment 5 days in advance and upon arrival they only took me data and made me wait an hour and a half, which was when I decided to leave the place because it was still full and with patients who were already when I arrived - sure and I played until 1 hour later.
I had no contact with any of the doctors, so I will not think about their professionalism, but as a clinic they have terrible service and organization, so it would only be advisable if they have all the time in the world to be treated.

(Original)
Lo de hacer cita es solo para que llenen su hoja de registro, ya que no respetan los horarios de nadie! Yo hice uan cita con 5 días de anticipación y al llegar solo me tomaron datos y me hicieron esperar una hora y media, que fue cuando decidí retirarme del lugar porque el mismo seguía lleno y con pacientes que ya estaban cuando yo llegué --seguro y me tocaba hasta 1 hora después--.
No tuve contacto con ninguno de los doctores, por lo que no opinare acerca de su profesionalismo, pero como clínica tienen pésimo servicio y organización, así que solo sería recomendable si tienen todo el tiempo del mundo para que se les atienda.

3 Anagelli Capula - 3 years ago

(Translated by Google) There are two occasions in which my appointments are not scheduled and you always have to wait at least 30 minutes (today we have been waiting an hour and a half and are still missing) to be attended even if you have an appointment. Once one goes through the doctor all is well but I do think there are several important areas that could be improved.

(Original)
Van dos ocasiones en las que mis citas no quedan agendadas y siempre hay que esperar al menos 30 minutos (hoy llevamos una hora y media esperando y aún falta) para ser atendidos aún teniendo cita. Una vez que uno pasa con el médico todo bien pero sí creo que hay varias áreas importantes que podrían mejorar.

1 Laura Camarena - a year ago

(Translated by Google) The delivery of glasses is fast because they are urgent to charge but at the time of a guarantee they no longer respond, the truth is I do not recommend them

(Original)
Es rápida la entrega de lentes porque les urge cobrar pero a la hora de alguna garantía ya no responden, la verdad no los recomiendo

1 silvia lizette diaz garcia - 2 years ago

(Translated by Google) Nothing recommended! They only care about their departure time, of course! To the receptionists because they couldn't even put the doctor on the phone we had an urgency for a small child

(Original)
Nada recomendado !! Solo les importa su hora de salida, claro!!! A la recepcionistas por que no pudieron ni poner al telefono al medico teníamos una urgencia de un niño pequeño

5 Aleyda Arreola - 11 months ago

(Translated by Google) Excellent attention from staff and doctors. Dr. Angel is the best !!

(Original)
Excelente atención del personal y médicos. El Dr. Angel es el mejor!!