Suites Sina

5 Akiva Rappaport - 3 months ago

The rooms were clean, air conditioned, with a kitchenette area.
The service was excellent, special thanks to Jesus who from booking through checkout was helpful and attentive. And to April who was extremely patient and helpful.
The pool was big and nice.
A fun place to stay.

4 Robert K - 3 months ago

Stayed at Sina Suites for 3 nights. Despite the hotel being a bit outdated, the location and Friendly staff are very good! Jesus gave us some great tips. Rooms are very clean, bus to downtown and hotel zone at aprox 10min walk. The locks at all of the sliding doors didn’t work properly, but did close with a second lock/pin mechanism. This can be fixed in minutes. 5 stars when this issue didn’t occur

5 Amparo Guardiola - 2 weeks ago

Excellent place with friendly, knowledgeable staff that made our stay even more enjoyable (thank you, Jesus). Amazing location away from the noise of the hotel's zone main avenue, but close enough to go anywhere. Will go back as soon as we can!

5 TH Advocates - 2 months ago

The absolute best customer service, care and kindness. It's a older type condo in a neighborhood but a short walk to shops and the main road. It's true the wi fi is very slow. No shampoo or wash towels. But the owner is wonderful and will probably get those items for you. I just happen to always pack my own

5 Stijn Floren - 4 months ago

If you're looking to relax a bit outside of the buzzing tourist area, this is the place. A quiet garden with a pool and nice views to the laguna. But most importantly a very helpful and friendly staff.

3 Jonathan - 6 months ago

Recently completed a 1 week mini vacation here where we worked remote and enjoyed the night life Cancun had to offer. Paid $1500 for 6 nights which isn’t bad considering it’s a condo style place and pretty private. I would potentially stay again if the price is right.

PROS:
1. Located on a semi private street right outside the hotel zone. The neighborhood is really nice, taxis are always outside and available; the bus stop is right up the street and for 12 pesos takes you all the way to the hotel zone or downtown.
2. All of the rooms have an upstairs and downstairs with an outdoor balcony. Our balcony was big and overlooked the pool and the bay, nice views.
3. Front desk and Jesus are nice, daily room service (though they were out of washcloths our first day)
4. Filtered water refill at the front lobby, restaurant on site (minimal food options), convenience store right up the street as well as restaurants too.

CONS
1. We had a problem with ants in the kitchen. The first 3 days anytime in the kitchen there were ants (Room 118). I finally complained and the front desk did a good job with fixing the problem and coming to spray the entire area. We didn't see ants after that
2. The wifi SUCKS! considering we all were working remote during the day this was a really big inconvenience. It worked better in the restaurant since the router was located outside.
3. Though the property is semi updated inside, the actual inside could still use multiple updates, from the doors, the paint and the bed headboards
4. The 2nd bed mattress sunk in so bad, luckily nobody slept in that bed but needs to be replaced
5. There was a glob of hair in the shower when we checked in along with a razor so makes me wonder how often they clean the actual shower floors
6. Not the hotels fault, but Uber in the hotel zone and downtown is pretty much non existent; so taxi drivers charge double the price of Uber trying to get over. Use the bus, so much cheaper and runs 24 hours

5 Imke G. - a month ago

Nice and clean rooms with a nice view. The pool was very warm and the bus station nearby.