1
John Pauls -
a week ago
Our family of 8 dined at this location on Oct 9, 2022. The server was very kind. The food was very poor. Our burgers were so soggy that we could not eat the . The sourdough bread on one sandwich was so old and stain it was inedible. I reached out to Johnny Rocket Corporate for a solution, they forwarded to the store. Juan, the manager contacted me and said the lettuce was not drained properly… end of story, I guess. We spend more that 2,600 peso for the food that could not be eaten. Then we received an email blaming the lettuce. We visit Cancun regularly but we will not dine at Johnny Rocket’s in the future.