All Ritmo Cancun Resort & Waterpark

Km. 1.5 Puerto Juárez, 77500 Cancún, Q.R., Mexico
Resort hotel Hotel Rest stop
User Reviews

5 James Bellingham - 2 weeks ago

Don't forget to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your place. This site will compare hundreds of booking web sites and usually will have rates much cheaper compared to others! Thank me later! This resort is one of my favorites in the area. I have been coming here for a long time. If you stay for a few days you for sure will love it I'm sure!

The staff here is top notch. They treat it like an all inclusive and never pressure you to do more than that, tips wise, but we enjoyed them so much, we did. They are so kind and welcoming and genuinely appreciate your patronage. The layout is very small which I actually liked because you can get to things quickly. The water park is well maintained, and the ground's crew does as much as they can to keep the seaweed off the beach. A special thank you to the show cast, and the amazing Caesar, Lorena, Angelica, and Diego

2 Rocki Road - 2 months ago

This place is very old. Everything is clean though, very clean. It's my speculation that Lifestyle Vacations sold this property due to its age, as they are no longer directly under Lifestyle anymore. The service is great, everyone here is so friendly. But in my opinion, this place is best suited for locals and fluent Spanish speakers, as most of the guests you'll find here are. I do think the website over-sells this place a little because it's not as nice as when it was brand new, since it's an older property.
Our family decided to leave on our second day and stay somewhere else, but I do think this place could be enjoyed if you like small, rustic, almost mom and pop style resort life.
The location is right on the water, and the beaches look beautiful.

1 Michelle Wright - 5 months ago

While staying at this hotel I forgot to mention that we used the safe to put out passports and some important papers. As we were told specifically to use the safe for our own good, We left the room only to come back and find that someone went into the safe and moved our passports and papers around as if they were looking for something else like money or jewelry. I had to carry all of my possessions and cash on me at all times. Also the room that we were in the water from the sink near the bathroom and the shower took a very long time to come on and when it did, the water came out brown. The pros of this vacation was the bar service and the water park, other than that this place is not what it seems. I do not recommend this hotel to anyone. The price was cheap so was the overall stay. They provide no accommodations for their own mess ups. Never again! You better run as fast as you can.

5 Amy Arpan - 2 months ago

The staff here is top notch. They treat it like an all inclusive and never pressure you to do more than that, tips wise, but we enjoyed thrm so much, we did. They are so kind and welcoming and genuinely appreciate your patronage. The layout is very small which I actually liked because you can get to things quickly. The water park is well maintained, and the ground's crew does as much as they can to keep the seaweed off the beach. A special thank you to the show cast, and the amazing Caesar, Lorena, Angelica, and Diego

4 R1cky7984 Nellie - 3 months ago

Great service. Hopefully the building will get renovated. They need elevators and disable accessible. Great staff very friendly, love that they keep us entertained daily. Let's talk about the food. A wide variety to choose from all inclusive. Great experience

1 Mariam Rahmaty - 4 months ago

I don't usually write reviews, but I did for this resort. Going to this resort would be a huge waste of time and money. Don't be deceived by the waterpark into thinking this is a wonderful resort; it isn't. The majority of the staff is unfriendly. The food selection is poor, with only a minimal display of fruits and desserts available. This resort attracts a large number of residents. The pool bar is beautiful, but that's all there is to it. Mr. Alejandro was the sole member of staff that stood out throughout our visit. Every time we went to eat or have tea, he was the sole individual who took care of our requirements. The yoga trainer and the two girls are nice. The night entertainment sucked. Remember food is very important and they had the worse option a very limited display

3 Derek Strauss - 3 months ago

Facility seem to be a little rundown, though the beach is gorgeous. The food seriously lacks in every aspect, and being all inclusive, we have only limited access to the VIP beach. The staff does go out of their way to try to make things better, but they just seem to have limited resources.

Map Location
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