Best Western Hotel Posada Del Rio Express

2 Jerry V - 5 years ago

Very disappointed, number one let down were the linens.... torn and stained bed sheets, the crappiest blanket I've ever seen at a hotel full of burn marks and with a rubbery feeling to it. The towels in the bathroom are horrible, torn and zero plush. The room was infested with mosquitoes even tho we are on the 7th floor, I actually had to go out to the pharmacy next door to buy bug spray.. ironing board had no cover, and the floor in the shower was slimy around the area where people usually stand and out to the walls. Dinner was burritos and hotdogs with coffee.

Hotel gets 2 stars because staff was friendly and attentive, it's well located.

2 Stephanie Lewis - 3 years ago

We used their laundry service and they spilled bleach on two one of my dresses, one of which is not salvageable. The air on is loud and the lifts slow and jolting. Not sure why they need so many staff for breakfast

5 Richie Renteria - 5 years ago

I always go to have breakfast there with my dad, I swear to god that they make the best buffet and breakfast.... so if you go there only to have breakfast, you have made the best option

5 Mary Gamboa - 5 years ago

The personnel was awesome! They have a great service. It is close to the mall and is a really nice hotel for that price

4 Roberto Estrada - 3 years ago

The staff is super friendly and the location of the hotel is convenient and near to most of the popular places in Torreon.

5 Danny Boy - 5 years ago

Good location and nice suits, the rooms were clean and good looking and the staff was kind.

5 Vicente Vázquez - 4 years ago

It has a really good location. The service is awesome and the place is very clean.