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ANGELA ANGELA -
a year ago
On 7/31/21, I invested $320.00 dls, on a DEWALT DRILL, Battery operated at the Home Depot 2000, tijuana Mexico, 8/1/21-I decided, I would need a electric drill instead, I called the Manager at the store for their policy in returning the product, he stated he would need to take it to a Store Technician, for 15 days prior to the refund. I stated it worked, that the battery operated drill was not my preference, he stated he would not be able to return it due to the fact that I opened that box and used it.
I have been working w/ the surrounding Home Depots in Tijuana MX to return my unwanted investment, Home Depots, Tijuana, are not Customer Friendly, rude, Manager will not take my calls, refusing to refund me. I am extremely disappointed in Home Depot in Tijuana MX, SUCKS!
I will never invest in again, I will come to Home Depot, San Diego for any of my Future purchases. Bad Rating, I am getting ripped off, refusing to honor Home Depot, return policy, as we know it!