1 Shanique Henry - a month ago
They deserve 0 stars especially being a Marriott brand. I’m writing here since I never got a guest satisfaction survey after my stay as I usually do staying at any Marriott. I will never stay here again. When i got to my room the bathroom was so dirty with mud footsteps on the floor etc. The cleaning lady was in the hallway so i asked her to fix it and she half cleaned it. She didn’t speak English so i let it be and wiped down the toilet etc myself. I was skeptical about the beds being cleaned but everyone acted like they couldn’t understand English at all. The water pressure is so low and this hotel doesn’t supply the basic lotion and soap bottles. All they put out was a mini bar of soap. I could barely sleep because there was so much banging on the walls and when i asked they said they’re working on something. How is that acceptable. And for the price, it’s definitely not worth it. I should’ve stayed elsewhere for the same with better quality and service. Then I left my charger by accident and called the next day to check and they claim no one has seen it. I don’t know what I was expecting. Worst experience ever.