Hilton Garden Inn Queretaro

5 Kurt Artecona - 3 months ago

The staff was; Professional, Attentive, Kind and Caring. The rooms had everything we needed and were very comfortable.

4 Amir HH - a year ago

Great hotel with nice and kind staff. Clean room and great service. Breakfast buffet is great with various options.
Hotel is clean and very comfortable.
Pool is small, and not so clean.

4 Jeff Phillips - 4 years ago

This is a typical garden inn level property. The desk service is very engaging and helpful with a high level of English language skills. Breakfast is ok but the coffee was cold most mornings. I really liked the gym because it was well maintained and clean. All if the equipment was working. The shower in my room. Hathe rooms and hotel had some minor maintenance issues but overall it's a nice property.

4 Mattia F. - 9 months ago

Good Hotel, not the best in queretaro but with a correct price. Breakfast poor due to covid situation

1 Rodrigo Oyarzun-Leiva - 4 years ago

By far the worst hotel I have ever stayed , they did not clean my room in one days of my stay, but my cell phone charger mysteriously despaired. Front desk personnel seems to be badly trained for their positions; this is a Hotel to provide services to people don’t care about quality.

5 Laurie Berezowski - 5 years ago

It was such as pleasure to walk into a hotel in Mexico and have not one but two people at the front desk who spoke English. Being from Canada, it was a very frustrating journey in Mexico up to that point because we did not speak or understand Spanish (our fault). Ricardo at the front desk was very welcoming and helpful. He went way beyond the expectation and his job requirement and quickly put my husband and I at ease. All the rest of the staff we met during our stay were extremely friendly and happy, the room was very nice and very clean. Our over all experience at the Hilton was fantastic. We highly recommend staying at this hotel. We will always book with the Hilton from now on because of Ricardo.

5 Santiago Espinosa - 4 years ago

As a hotel is great place, with a really good service, and really pleasant rooms. It's located in a small plaza with restaurants and a bar, so that's nice, but is hard to access, since is located in a main highway. Overall is a really good place for overnight stays, specially when working.